Responsibilities

• Accelerate Docusign's customer growth and revenue growth by identifying and creating new experiences, new acquisition channels, and new growth loops
• Develop a deep understanding of our customer acquisition, conversion, and retention mechanisms
• Scout out and identify new opportunities for Docusign to land new customers that will stay with Docusign for the long term
• Size them up and rally the team to prioritize it with powerful storytelling that’s easy for everyone to understand and woven through numbers
• Bring key ideas to life through cross-functional teams via rapid experimentation to set the idea into motion, prove hypotheses and build conviction
• Partner with engineers, designers, analysts, marketers, and sales to stand up pilot programs or rethink existing programs
• Demonstrate wins that can directly connect back to company performance in topline revenue, retention or customer growth and inform future business strategy

Requirements

• 5+ years of experience in product management, data science or similar role (GM, business leader, operator, founder) ideally at a dynamic SaaS or consumer tech company
• Experience in growth, product, or GTM functions, especially with experience bringing net new initiatives to life
• Experience leading teams of 5+ or experience leading cross functional teams across product, engineering, design, and GTM by influence
• Experience using data and telemetry to review performance and make data-driven decisions

Preferred

• Past experience in an Analytics or Data Science role
• Structured analytical thinking with a strong capability to understand business dynamics
• Ambitious problem solver driven by first-principles reasoning
• Deep customer empathy, especially within the SMB or Individual market
• Entrepreneurial mindset with strong bias for action; adept at hands-on problem solving
• Strong data analysis and modeling skills in SQL and/or excel
• AI-fluency, can use LLMs and agents as a force multiplier of your work
• Proven track record of contributing to significant, company-wide impact
• Growth mindset, appreciating the benefit of constant iteration and "making progress over perfection"
• Excellent verbal and written communication and collaboration skills, with an ability to craft stories from data and inspire change

Benefits

• Global benefits provide options for the following:
• - Paid Time Off: earned time off, as well as paid company holidays based on region
• - Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• - Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• - Retirement Plans: select retirement and pension programs with potential for employer contributions
• - Learning and Development: options for coaching, online courses and education reimbursements
• - Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events