Furbly

Growth & Community Operations Executive

San Diego, CA (Hybrid)

Salary Not AvailableEntry LevelContract

Posted 4 months ago

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Job Summary

Drive early growth and partnerships for Furbly by owning outreach, support, and community-building across pet households, shelters, and partner networks.

  • Own outreach and lead generation across email, social, and partnerships.
  • Must-have: Lead generation and outreach experience.
  • Standout: End-to-end pipeline management with CRM/spreadsheets and cross-region tracking.

Job Description

Responsibilities

  • Lead Generation & Early User Growth: Identify potential early users and Founding Families
  • Research multi-pet households and pet owner communities
  • Support outreach campaigns across email and social channels
  • Maintain structured lead tracking lists (CRM or spreadsheets)
  • Shelter & Rescue Partnership Support: Research animal shelters, rescue organizations, and foster networks
  • Support early partnership outreach
  • Help coordinate introductions and follow-ups
  • Track collaboration opportunities across regions
  • Customer Communication & Support: Respond to inbound email inquiries
  • Respond to SMS messages from early users

Requirements

  • Lead generation and outreach experience
  • Strong written communication
  • Attention to detail
  • Comfort interacting with customers and partners
  • Research and organizational ability
  • Critical thinking and initiative
  • Professional maturity when handling stakeholders
  • Honesty, Accountability, and the Ability to Improve Systems Over Time.