Responsibilities

• Engage prospective customers through referrals, lead-generation activities, networking, and other appropriate opportunities to build relationships, generate interest, and facilitate appropriate follow-up or handoff to Sales.
• Proactively identify, research, prospect, and qualify new business opportunities through targeted outreach, referrals, market relationships, events, and other lead-generation activities.
• Qualify inbound leads by assessing organizational needs, business fit, decision-making authority, timing, and other relevant qualification criteria.
• Maintain sufficient knowledge of QuadMed's services, capabilities, and value proposition to effectively represent the organization and facilitate initial connections with prospective customers and market contacts.
• Facilitate warm introductions and appropriate handoff of referrals and potential business opportunities to Sales, ensuring relevant relationship and opportunity information is documented and communicated.
• Achieve established goals for prospecting activity, qualified opportunities, meetings, pipeline development, and other applicable growth measures.
• Research target accounts, industries, decision-makers, competitors, and market trends to support prospecting, targeting, account planning, market development, and Growth activities.
• Administer, maintain, and optimize QuadMed's CRM, prospecting, growth marketing, sales-enablement, reporting, and related sales technology platforms to support seller productivity and growth objectives.
• Maintain CRM standards and data integrity while ensuring prospect interactions, qualification information, leads, accounts, contacts, activities, opportunities, and next steps are accurately and consistently documented.
• Develop and maintain CRM reports, dashboards, pipeline summaries, and performance metrics to provide visibility into sales activity, pipeline health, opportunity progression, and business performance.

Requirements

• Bachelor's degree in business, sales, marketing, communications, healthcare administration, information systems, analytics, or a related field.
• Five (5) or more years of relevant experience in business development, sales development, sales operations, growth operations, sales enablement, CRM administration, or a related field.
• Experience using CRM and related sales technology platforms to manage prospecting activities, leads, opportunities, pipeline data, reporting, and sales workflows.
• Experience partnering cross-functionally with Sales, Marketing, Operations, IT, Analytics, or other business functions to support growth initiatives and process improvements.
• Experience in healthcare, employer-sponsored healthcare, employee benefits, B2B sales, or the Wisconsin business market preferred.
• Ability to travel within Wisconsin as needed.
• Strong business development skills with the ability to engage prospective customers through multiple communication channels.
• Strong verbal, written, presentation, and interpersonal communication skills with the ability to effectively represent QuadMed and communicate its services and capabilities.
• Strong knowledge of CRM processes, sales technology, pipeline management, sales operations, data quality, reporting, and workflow optimization.
• Strong research and analytical skills with the ability to identify target accounts, market trends, potential business opportunities, data gaps, process issues, and operational risks.

Preferred

• Experience in healthcare, employer-sponsored healthcare, employee benefits, B2B sales, or the Wisconsin business market preferred.

Benefits

• We offer comprehensive benefits for eligible employees including medical, prescription, dental and vision insurance, 401(k) retirement savings, paid time off, holidays and additional benefits.