Responsibilities

• Manage direct mail fundraising campaigns from planning through production and delivery.
• Serve as the primary contact for assigned client accounts and build strong client relationships.
• Manage three to four client accounts.
• Coordinate with data processing, mail list, graphics, print/mail production, and caging to ensure projects are completed accurately and on schedule.
• Oversee print and mail production, ensuring quality, accuracy, and adherence to project timelines.
• Collaborate with graphic designers on campaign concepts and creative execution.
• Review proofs, data files, production specifications, and mailing schedules.
• Develop project timelines, monitor budgets, and proactively resolve production issues.
• Interpret and analyze campaign statistics and results.
• Supervise, train, and mentor junior support staff.

Requirements

• 5+ years of direct mail fundraising or direct mail agency experience.
• Strong knowledge of print and mail production (required and considered the most important qualification).
• Experience managing direct mail data processing, caging, graphics, mail list selection, and client communications.
• Strong analytical skills with the ability to interpret campaign performance and recommend improvements.
• Excellent organizational, project management, and communication skills.
• Ability to manage multiple deadlines in a fast-paced, client-focused environment.
• Proficiency in Microsoft Word and Excel.

Preferred

• Experience working with nonprofit fundraising organizations.
• Knowledge of USPS mailing regulations and direct mail production processes.
• Copywriting experience is a plus but not required.
• Experience managing budgets and supervising staff.

Benefits

• We offer a flexible work schedule, a casual work environment, free parking, and a competitive benefits package that includes CareFirst medical plans, 401(k), Flexible Spending Account (FSA), Health Savings Account (HSA), dental and vision, life insurance, and short- and long-term disability insurance.