Group Director, Client Advice & Management

New York City, NY (On-site)

$175K/yr – $200K/yrDirector/ExecutiveFull time

Posted 5 weeks ago

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Job Summary

Own key client relationships and lead cross-functional teams to deliver integrated programs, balancing client objectives with agency resources and KPIs.

  • Client Leadership: direct engagement with clients and partners to shape proposals, POVs, and executive alignment.
  • Execution and Delivery: drive flawless work, timely reporting, budget control, and effective risk management across Strategy, Design, Partnerships and SBUs.
  • Opportunity Framing: push back when needed, educate leadership on client business, and translate needs into measurable KPIs and product solutions.

Job Description

  • Day to day client leader and advisor; motivate clients to innovate
  • Actively lead the team to deliver brilliant work and flawless execution, ensuring positive client satisfaction scores
  • Leadership and authoring of all client proposals, recommendations and points of view
  • Ensure all client reporting, budget management, authorization and billing needs are met in a timely an accurate fashion
  • Responsible for ensuring a positive relationship between clients and Strategy, Design, Partnerships and SBU leads on your group of accounts; clearly articulate client needs and objectives to the integrated Strategy, Communications Design and Partnership leads
  • Ready to professionally push back where necessary to effectively manage client expectations, agency resources and deadlines
  • Deepen relationships and craft collaborative partnership with clients’ partners agencies
  • Apply a client lens to all areas of Initiative product, ensuring solutions developed are business-appropriate and meet agreed-upon KPIs
  • Regularly educate your team, your Group Director and Initiative leadership on your clients’ business, culture and industry
  • Involve leadership and Group Director in key client engagements
  • Proven ability to develop and maintain strong professional relationships with clients, colleagues and vendors
  • Ability to drive projects from conception to completion; project management experience
  • Background in consulting, marketing, advertising or integrated communications
  • Strong leader, presenter and packager of opportunities
  • Strong commercial acumen
  • 10+ years in integrated planning role in media, publisher / vendor, or communications discipline (digital, content)
  • 6+ years’ experience in leading, managing and developing a multi-dimensional staff
  • We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.
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Omnicom Media

3.5 Glassdoor

Omnicom Media, the media services division of Omnicom Group Inc., designs ecosystems for growth. Powered by the Omni Intelligence Platform, Omnicom Media connects best-in-class capabilities that enable our full-service media agencies OMD, Initiative, PHD, UM, Hearts & Science and Mediahub to deliver more relevant and actionable consumer experiences, more productive and proactive client experiences, and more collaborative and rewarding talent experiences for the more than 40,000 people serving the world’s leading brands in Omnicom Media agencies around the globe.

Founded in 1996
New York, Iowa, USA
14K employees (3,943 in marketing)
60% recommend to a friend
74% CEO approval

Traffic Signals

Monthly Visitors
17.3K
Traffic Source Mix
Search
3.6%
Direct
10%
Referral
1.4%
Social
14.1%
Paid
4.2%

Headcount Trend

Current headcount: ~13.9K

Marketing Team

Marketing Team Size
3,373 (24% of company)
Median Career Experience
25 years
Median Tenure
1.8 years
Marketing Roles Posted (Last 30 Days)
75

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