Responsibilities

• Agency Operations: Helps guide process, details, and helps develop tactical plans.
• Finances: Helps to develop and administers clients’ budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates. Raises client awareness as to when changes in client direction affect estimates. Thorough knowledge of contract and its implications.
• Sound decision making regarding hours dedicated to jobs, what to prioritize. Good understanding of all basic financial tools necessary to account management
• Trouble shoot: Solution oriented. Knows when things might get off track in agency operations. Uses experience and judgment to proactively solve for potential problems before they get too big. Ability to identify client issues, and work with Account Lead to moderate conflicts and influence management decisions
• Knowledge: Understanding of the therapeutic category, the audience and at least two channels. Basic knowledge of at least one other category, and another audience.
• Continuously learning technology
• Demonstrates and applies knowledge of assigned brands
• Ensures team adherence to agency process.
• Strategy Vision: Works with team lead to help develop communication objectives & strategies (e.g. marketing/ brand platform briefs).
• Demonstrates passion for the brand

Requirements

• Bachelor's degree
• 6+ years experience
• Experience in healthcare communications environment
• DTC or HCP experience
• Understanding of the therapeutic category, the audience and at least two channels. Basic knowledge of at least one other category, and another audience.
• Continuously learning technology
• Demonstrates and applies knowledge of assigned brands
• Ensures team adherence to agency process.

Preferred

• MBA, Masters in Marketing or related discipline preferred