Responsibilities

• Define and lead the global creative vision, ensuring every expression of the Blue Bottle brand reflects exceptional craft, consistency, and creativity.
• Lead the global creative process for major brand initiatives, guiding internal teams and external partners from brief through concept, review, stakeholder alignment, and delivery.
• Serve as a player-coach, contributing hands-on creative leadership through writing, design, and art direction on the brand's most important work.
• Partner with regional teams to thoughtfully adapt global creative for local markets while maintaining a cohesive global brand.
• Shape the creative direction for new business opportunities, product innovation, and guest experience concepts, honoring Blue Bottle's design legacy while evolving its future expression.
• Develop integrated creative across digital, retail, social, experiential, packaging, and product touchpoints, always with the guest experience at the center.
• Champion Blue Bottle's brand strategy, visual and verbal identity, and creative standards across every market.
• Partner closely with Marketing, Digital, Product, Training, Marketplace, and regional leadership to deliver exceptional creative work on time and within budget.
• Build scalable global creative capabilities by strengthening operating models, creative reviews, production workflows, agency partnerships, and resource planning.
• Use market insights and performance data to continuously improve creative effectiveness while protecting the integrity of the brand.

Requirements

• 10+ years of creative leadership experience, including at least four years leading multidisciplinary creative teams across global markets.
• Extensive experience building and evolving premium consumer or lifestyle brands with world-class creative standards.
• A portfolio demonstrating exceptional creative work across digital, retail, social, packaging, experiential, film, photography, and product storytelling.
• Deep understanding of integrated marketing, full-funnel communications, and modern content ecosystems.
• Experience establishing creative processes, production workflows, and operating models that enable high-quality work at scale.
• Experience managing production budgets, agencies, freelancers, and complex creative programs.
• Exceptional writing, presentation, and communication skills.
• A proven ability to recruit, develop, mentor, and retain outstanding creative talent.
• Demonstrated success leading highly cross-functional initiatives through influence, prioritization, and effective delegation.
• Experience working across Asia, with an understanding of the creative and cultural nuances of global markets.

Benefits

• Comprehensive health, dental, and vision coverage for eligible employees starting on your first day
• Best-in-class coffee training and continuing education
• Free membership into the Specialty Coffee Association of America and discounts on events (including Expos and Championships)
• 401(k) plan
• Paid time off & paid volunteer hours
• 50% discount on all products, both online and in-cafe; this includes food, beverages, whole-bean coffee, and merchandise
• Flexible spending account & commuter benefits
• Employee Assistance Program
• Additional benefits information