Responsibilities

• End-to-End Campaign Execution: Manage the complete build, QA, and deployment of global email and SMS campaigns within Klaviyo. You will ensure every link, asset, and segment is perfect before hitting "send"
• Operational Calendar Management: Maintain the Global CRM business calendar, acting as the primary point of contact to ensure alignment across cross-functional departments
• Creative Liaison: Support the briefing process for new campaign ideas. You’ll work closely with the Creative team to ensure assets are "best-in-class," technically sound, and delivered on schedule
• Strategic Support: Assist the broader CRM team with the deployment of strategic initiatives, including A/B testing, segmentation logic, and the onboarding of new platform features

Requirements

• 1-3 years of experience in Marketing Operations, CRM, or eCommerce
• Proficiency in Klaviyo (or similar: Attentive, Braze) is a must
• Klaviyo Expert: You are proficient in Klaviyo (or a similar enterprise-level ESP) and are comfortable being in the platform "all day, every day"
• Experience with Shopify a plus
• Exceptional organizational and project management skills
• Ability to manage multiple deadlines in a high-growth, fast-paced corporate environment
• A passion for the beauty industry and the Olaplex mission

Preferred

• Experience with Shopify a plus
• Klaviyo Expert: You are proficient in Klaviyo (or a similar enterprise-level ESP) and are comfortable being in the platform all day, every day
• We'd love to have you apply, even if you don't feel you meet every single requirement.

Benefits

• Competitive compensation
• Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
• Wellness: Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options
• Parental Leave: Up to 18 weeks for birthing-parents and up to 10 weeks for non-birthing new parents
• Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
• Professional Development Reimbursement Program: Career development is as important to us as we know it is to you!
• Our culture has an “attitude of gratitude” and a shared passion for our brand. Join our Bond Builder DEI committee to play a role celebrating DEI at OLAPLEX
• Products: Twenty (20) free products per year, plus a friends and family discount