Global Content Manager, Customer Stories, Cloud

Boulder, CO (On-site)

$141K/yr – $206K/yrSenior Level6+ years expFull time

Posted 7 weeks ago

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Job Summary

Own and accelerate customer story content for enterprise software, from sales ready assets to executive requests, while governing a global library and cross‑functional partnerships.

  • Develop sales ready customer story content including slides, journeys, leave-behind stories, and video compilations.
  • Provide customer story advisory support for P0 executive requests.
  • Manage the Global Content Customer Reference Library, including approval, publishing, activation, and stakeholder relationships.

Job Description

Responsibilities

  • Develop sales ready customer story content including slides, journeys, leave-behind stories, and video compilations.
  • Provide customer story advisory support for P0 executive requests.
  • Manage the Global Content Customer Reference Library, including approval, publishing, activation, and stakeholder relationships.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience in product marketing, product management, or a related role with a focus on enterprise software technology.
  • Experience working cross-functionally with various stakeholders and teams.
  • Experience creating sales content for technical audiences.

Preferred

  • Experience developing customer reference sales or marketing content.
  • Experience with databases, dashboards, and data analysis and reporting.
  • Experience working collaboratively across multiple teams, managing multiple projects simultaneously, including managing external agencies, and driving projects to completion.
  • Ability to work in a fast growing, dynamic and often ambiguous environment, and to leverage AI in daily workflows.
  • Ability to take initiative and make decisions amidst multiple stakeholders, with experience working collaboratively across global, cross-functional teams.
  • Excellent writing, communication, and organizational skills, with the ability to manage multiple priorities.
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29 employees (4 in marketing)

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83.9B
Traffic Source Mix
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6.3%
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87.6%
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