Responsibilities

• Leads global communication strategy development for GBS, aligned to enterprise goals and business outcomes.
• Translate complex business objectives into clear, compelling messaging that supports organizational alignment and business outcomes.
• Ensures communication strategies are inclusive, transparent, and measurable.
• Assumes accountability for communication plans, including deliverables, and sees through to completion execution of content to plan.
• Drive the development and delivery of engaging, consistent, and clear communications across GBS globally to foster awareness, alignment, and adoption of programs, policies, and cultural initiatives.
• Maintain clarity, consistency, and alignment of messaging across all internal channels to strengthen understanding and engagement.
• Create content for seniors leaders, ensuring to capture their personal voice and tone, while also driving consistent messaging across the GBS.
• Partner closely with GBS leadership to develop clear, transparent communications for internal customers that align with our vision to drive operational excellence and deliver measurable value.
• Ensure stakeholder feedback loops are established, customer feedback is addressed by the appropriate GBS leader, and that we are consistently closing out feedback as received.
• Collaborate with GBS leadership to develop and deliver compelling executive messaging, strategic updates, leadership announcements, and impactful town hall communications.

Requirements

• Bachelor’s degree in Communications, Public Relations, Marketing, or related field. Master's degree preferred.
• At least 10 years’ experience in corporate communications, preferably in a global shared service, GBS, or multinational organization, with at least 3–5 years in a leadership capacity within a global or matrixed organization.
• Proven experience in leading internal and executive communications in complex, matrixed environments
• Exceptional writing, editing, and storytelling skills
• Strong understanding of change management and employee engagement principles
• Experience with communication tools such as SharePoint, MS Teams, and video editing platforms is a plus
• Ability to manage multiple stakeholders across time zones and geographies
• Strategic mindset with hands-on execution capabilities
• Proven ability to lead cross-functional projects, manage complex stakeholder relationships, and navigate ambiguity with a solutions-oriented minds

Preferred

• Master’s degree preferred
• Experience with SharePoint, MS Teams, and video editing platforms is a plus

Benefits

• AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.