Global Communications Lead at TRM Labs | District of Columbia, USA

TRM Labs

Global Communications Lead

District of Columbia, USA (Remote)

Salary Not AvailableSenior Level8+ years expFull time

Posted 4 months ago

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Job Summary

Drive TRM’s global strategic communications and narrative leadership to ensure consistent brand voice across regions.

Must-have: 8–12+ years in strategic communications with experience in high-growth B2B SaaS, fintech, or AI-native sectors.
Standout: Global programs design and clear regional enablement, with executive communications ownership.

Job Description

Responsibilities

Define and operationalize TRM’s global narrative as our footprint and solution set expands — ensuring consistency and intentionality across regions and channels.
Build and execute a proactive global media strategy that builds on TRM’s reputation as the authoritative source for insights, data and expert commentary on topics that align to our core narratives.
Activate earned and owned channels beyond traditional media, including analysts and research firms, organic social, third-party events, and others to expand brand reach and impact.
Lead messaging development for executive communications and key company announcements, serving as the primary quarterback in high-stakes or fast-moving moments.
Scale our internal experts and thought leaders, training and elevating voices across the company and building repeatable frameworks that empower regional and functional teams to communicate with clarity and impact.

Requirements

8–12+ years of experience in strategic communications, including meaningful time in high-growth B2B SaaS, fintech, AI-native, or adjacent regulated industries.
Proven ownership of executive communications and tier-1 media relationships — not just supporting senior leaders, but directly shaping narrative and outcomes.
Experience designing and operationalizing global communications programs, with a clear POV on how to enable regional execution (via agencies, contractors, or direct management).
A strategic storyteller who synthesizes product vision, roadmap, market dynamics, competitive positioning, and customer proof into differentiated narratives that resonate with customers, talent, investors, and influencers.
Analytical and outcome-focused — establishes clear objectives with measurable metrics for success, identifies measurable success indicators, uses data to guide hypotheses and inform decisions.
AI-fluent and forward-thinking about how generative AI and LLMs reshape media, search, reputation, and brand authority — with a proactive experimentation mindset.
Comfortable operating with urgency and sound judgment in high-stakes sectors, including scenarios involving national security issues and active law enforcement investigations.

TRM Labs

4.1 Glassdoor

TRM Labs is a blockchain intelligence company that helps financial institutions, crypto businesses, and government agencies detect and investigate crypto-related financial crime and fraud. Every day, we tackle challenges in data engineering, data science, and threat intelligence to advance our mission to build a safer financial system for billions of people. Attention Job Applicants: Recently, it has come to our attention that certain individuals are masquerading as members of TRM's recruitment and human resources team online. We will never request your personal information outside of the standard recruitment process. Every job offer at TRM is extended only after a formal interview process and we will not require candidates to fulfill any financial obligations as part of the hiring process. If you believe you have been targeted with a fraudulent job offer or encountered any suspicious activity, please send us an email with “Recruitment Fraud” in the subject line to recruiting-fraud@trmlabs.com.

Founded in 2018

San Francisco, California, USA

346 employees (23 in marketing)

trmlabs.com

69% recommend to a friend

92% CEO approval