General Manager

Cleveland, OH (Unknown)

$17/hr – $21/hrManager2+ years expFull time

Posted 4 months ago

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Job Summary

Lead a restaurant team to deliver top service and great food while managing operations and growth.

  • Lead and develop a high-performing team that delivers top-notch service and great food
  • Must-have: 2+ years of restaurant leadership experience
  • Standout: Hands-on coaching and career growth opportunities for staff

Job Description

Responsibilities

  • Lead and develop a high-performing team that delivers top-notch service and great food
  • Handle customer issues with a cool head and a focus on solutions
  • Hire, train, and coach team members so they succeed (and want to stick around)
  • Keep the store running like a well-oiled machine—from food costs to labor schedules
  • Drive sales with great service, local marketing, and community involvement
  • Make sure the restaurant is safe, clean, and fully stocked at all times

Requirements

  • 2+ years of restaurant leadership experience preferred
  • High school diploma or GED required
  • ServSafe or local food safety certification (preferred, not required)
  • Valid driver’s license, insurance, and reliable vehicle
  • Strong communication, organization, and leadership skills

    Benefits

    • We’re more than just pizza. We’re a place where hard work pays off, your voice matters, and there’s room to grow.

    Papa John's

    3.4 Glassdoor

    Papa Johns seeks people who have an entrepreneurial spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities and meaningful work combine to produce not only the best pizza, but also the best team members! Better Opportunities. Better People! At Papa Johns we call ourselves team members instead of employees because we believe it is only through a strong team we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally; Papa Johns has a variety of positions for talented and passionate people.Papa Johns is an equal opportunity employer and provides excellent career opportunities for our entire team. Our company philosophies of promote from within and rewards based on performance are important elements of our company culture.

    Founded in 1984
    Atlanta, Georgia, USA
    28K employees (405 in marketing)
    52% recommend to a friend
    58% CEO approval

    Traffic Signals

    Monthly Visitors
    11.7M
    Monthly Google Ads Budget
    $1.4M
    Traffic Source Mix
    Search
    46.7%
    Direct
    48.5%
    Referral
    3.6%
    Social
    0.3%
    Paid
    0.9%

    Headcount Trend

    Current headcount: ~28.4K

    Marketing Team

    Marketing Team Size
    282 (1% of company)
    Median Career Experience
    15 years
    Median Tenure
    4.5 years

    Funding

    Total Funding
    $1.1B
    Last Raise
    Post IPO Debt, 8 months ago

    Recent News