Casual Nonexempt (CBS Marketing & Communications)
University of Minnesota
Minneapolis, MN (On-site)
In-housePart-timeMid level4+ years exp.
4 hrs ago
Freelance - Executive Hospitality Communications Manager
San Diego, CA (On-site)
Salary Not AvailableSenior Level5+ years expFull time
Posted 2 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own the global guest-communications program for Formula 1 and motorsports, shaping executive and VIP experiences through proactive messaging and real-time issue management.
- Lead cross-functional guest communications planning with internal teams to ensure timely, accurate messaging across race-weekend touchpoints.
- Anticipate questions, de-escalate concerns, and adapt messaging in real time to evolving on-site conditions while upholding discretion and premium hospitality standards.
Job Description
Responsibilities
- Lead all guest-facing communications across global Formula 1 and motorsports programs
- Exceptional emotional intelligence and interpersonal judgment
- Ability to communicate with warmth, discretion, and authority across diverse executive audiences
- Skilled at de-escalating guest concerns and navigating sensitive situations with professionalism
- Able to balance operational precision with elevated hospitality instincts
- Demonstrates extreme ownership and follow-through across every guest touchpoint
- Maintains composure and accuracy while managing last-minute changes and evolving event conditions
- Real-time guest issue management
- Serve as a strategic advisor to internal teams regarding guest communications flow, timing, and experience
- Develop communications strategies aligned with the cadence and complexity of Formula 1 race weekends
- 5+ years of experience in executive communications, luxury hospitality communications, sports marketing, Formula 1 hospitality, or experiential events
- Exceptional copywriting, proofreading, and editorial skills
- Experience supporting executive-level or VIP audiences
- Experience working in fast-paced, high-pressure live event environments
- Demonstrated ability to manage highly detailed communications with minimal oversight
- An elite communicator with exceptional attention to detail
- Calm, polished, and solutions-oriented under pressure
- Hospitality-minded with a white-glove service mentality
- Highly organized and operationally aware
- Confident interfacing with senior executives and demanding stakeholders
Lacy Maxwell Experiential
In life, it is the experiences that shape our perception with products, brands, and services. At Lacy Maxwell Experiential, we make it our passion to connect brands and consumers in ways that matter. We create epic experiences and execute them flawlessly. We showcase your vision or invent it from scratch. No question too hard, no project too small.It always seems impossible until it’s done.
Traffic Signals
Monthly Visitors
529
Traffic Source Mix
Search
16.5%
Direct
64.3%
Referral
6.9%
Social
10.9%
Paid
1.2%
Headcount Trend
Current headcount: ~50
Marketing Team
Marketing Team Size
8 (17% of company)
