Responsibilities

• Own Listen’s communications strategy across media relations, executive communications, company announcements, employer brand, and core company narrative.
• Develop Listen’s key narratives, talking points, and stories we use with press, customers, candidates, analysts, investors, and internal teams.
• Drive media relations across tech and B2B media, identifying the right stories, shaping compelling angles, preparing pitches, and building trusted reporter relationships.
• Create high-quality communications materials, including press releases, media kits, fact sheets, executive bios, briefing documents, messaging guides, and interview prep.
• Prepare executives and spokespeople for media moments, customer conversations, events, and tough questions so they can stay clear, credible, and on message.
• Shape executive thought leadership, including founder narratives, bylines, op-eds, speaking opportunities, social posts, and public-facing POVs.
• Partner with leadership on major announcements, including product launches, funding news, customer momentum, research reports, events, and company milestones.
• Build Listen’s employer brand for elite technical talent by telling the story of our team, technical ambition, product velocity, and culture of ownership.
• Support awards, rankings, analyst briefings, and stakeholder communications that strengthen Listen’s credibility in the market.

Requirements

• Min. 5–8 years in communications, PR, media relations, executive communications, journalism, or related roles.
• B2B SaaS communications experience is important.
• Agency PR or journalism experience is a plus.

Preferred

• You’ve been a journalist or worked closely with journalists, especially in tech, startups, business, or enterprise software.
• You’ve helped turn company milestones, product launches, founder ideas, or customer momentum into stories that earned attention.
• You are excited by the idea of building the communications foundation for one of the fastest-growing AI companies in customer understanding.

Benefits

• Health, covered: Full medical, dental, and vision, with plans starting your first day of the month after you join. FSA/HSA and life insurance available too.
• Flexible time off: A take-what-you-need vacation policy.
• Fed, daily: A private chef serves lunch and dinner in our SF office; NYC and London teams get daily meal credit.
• We celebrate together: Company offsites (Hawaii this Summer!) and events like our annual holiday party — every win is a team win.
• Life at Listen
• Room to grow: As an early member of the team, you'll shape processes from scratch and grow alongside the company.
• $1,000/year to keep learning: Books, courses, conferences, coaching, language lessons — almost anything that makes you sharper.
• $600/year for your health and headspace: Gym memberships, race fees, massages, ergonomic gear, and more.
• $300/month in AI tools: A dedicated budget for the software and GPU credits that make you faster.
• Competitive compensation: Backed by world-class investors including Sequoia, Ribbit Capital, Conviction, and Pear VC — we hire the best and treat them accordingly, with meaningful equity ownership.