Field Marketing Manager

Phoenix, AZ (On-site)

$85K/yr – $95K/yrManager5+ years expFull time

Posted 13 days ago

Job Summary

Own and drive Sarku Japan's mall marketing strategy and programs, overseeing planning, execution and cross-functional collaboration to grow sales, traffic and guest frequency across the mall portfolio.

  • Lead planning and program execution with field teams and mall partners
  • Coordinate analytics, testing, and performance benchmarks to drive incrementality

Job Description

Responsibilities

  • Own the Mall Marketing Strategy and Sales Growth
  • - Own the marketing strategy and execution for Sarku Japan's mall portfolio, with a clear focus on growing comparable sales, transactions and guest frequency.
  • - Build annual and quarterly mall marketing priorities that align with company sales goals, the brand calendar and the needs of mall restaurants.
  • - Use store, market and cohort-level performance to identify opportunities, diagnose softness and recommend actions to improve results.
  • - Develop proactive plans for key mall traffic periods, seasonal moments, competitive threats and location-specific sales opportunities.
  • Lead Integrated Mall Marketing Programs
  • - Build and maintain a centralized Print-on-Demand Marketing Toolkit and repeatable templates that reduce one-off requests and local reinvention.
  • - Own and continuously improve the Mall Local Store Marketing Playbook, including Always-On tactics, traffic-driving programs and Competitive Intrusion responses.
  • - Build and maintain relationships with mall management companies and create a portfolio-wide mall event calendar so Sarku Japan captures relevant traffic-driving opportunities.
  • - Develop scalable community, co-tenant and mall-employee programs that can be deployed consistently across locations.

Requirements

  • 5+ years of field, local or integrated marketing experience, preferably within QSR, fast casual, restaurants, retail, hospitality or another multi-unit consumer business.
  • Previous mall, retail-center or multi-unit field marketing experience strongly preferred.
  • Demonstrated experience using sales, traffic and marketing performance data to diagnose business opportunities and make recommendations.
  • Strong understanding of integrated marketing across brand, creative, digital, social, CRM/loyalty, local marketing and third-party delivery.
  • Experience creating turnkey programs, toolkits and communication processes that can scale across a large distributed field organization.
  • Strong communicator who can build trust with restaurant and field teams while effectively representing their needs to cross-functional and senior leadership partners.
  • Proven ability to lead cross-functional initiatives and influence teams without direct authority.
  • Strong project-management skills with the ability to manage multiple programs, deadlines and stakeholders simultaneously.
  • Ability to travel 50%+ as required to spend time with field teams, restaurant locations, mall partners and key markets.
SARKU JAPAN logo

SARKU JAPAN

3.2 Glassdoor

Sarku Japan is the largest and most successful Japanese Quick Service Restaurant chain (QSR) in the United States. We operate over 240 stores across the US and can be found in over 200 food courts in high-profile malls nationwide, as well as international markets such as South America.

Founded in 1987
Markham, Ontario, CAN
452 employees
47% recommend to a friend
70% CEO approval

Salaries

Posted range

$85K/yr – $95K/yr

Taken straight from the job posting.

See all SARKU JAPAN salaries

Traffic Signals

Monthly Visitors
80.4K
Traffic Source Mix
Search
58.9%
Direct
32.8%
Referral
6.8%
Social
0.9%
Paid
0.6%

Headcount Trend

Current headcount: ~453
SARKU JAPAN logo

Field Marketing Manager

SARKU JAPAN · Phoenix, AZ · On-site