Responsibilities

• Build and manage our NYC community ecosystem, including campus ambassadors, local hosts, and community partners.
• Proactively identify, approach, and develop local partners, turning relationships into events, joint promotions, sponsorships, and community programs.
• Recruit, onboard, brief, motivate, and manage ambassadors and hosts. Establish clear goals, communication routines, operating procedures, and playbooks that support scale.
• Own event delivery from concept through follow-up, coordinating outreach, schedules, vendors, guest lists, ambassadors, logistics, materials, and on-site execution.
• Identify influential organizers and partnerships that can reach entire communities, and build repeatable ways to engage them.
• Stay close to emerging NYC communities, events, creators, venues, and relevant cultural and social opportunities.
• Work with brand, growth, product, and content teams to support broader campaigns, generate shareable content, and drive measurable user acquisition and product usage.
• Track program results, ambassador activity, budgets, and partner performance. Gather user feedback and document what works.
• Maintain strong standards for partner selection, events, content, and user experiences, ensuring alignment with the product and brand.

Requirements

• 3–6 years of relevant experience in field marketing, community, partnerships, experiential marketing, events, ambassador programs, creator marketing, hospitality, or a related field.
• Currently based in the New York metropolitan area, with professional experience working in NYC and a strong understanding of its neighborhoods, community networks, culture, and social scene.
• Availability for regular in-person outreach and activities across NYC.
• Fluent written and spoken English, with the ability to independently lead partnership discussions, coordinate events, and communicate across teams.
• Experience managing communities, ambassador networks, events, partnerships, or projects involving multiple stakeholders, with examples of successful delivery.
• Experience with creator or influencer partnerships, referral programs, or ambassador incentives.
• Strong project management skills, including managing multiple partners, timelines, budgets, and execution details.
• A bachelor’s degree or equivalent practical experience; relevant studies in marketing, communications, business, hospitality, or event management are a plus.
• Willingness to undertake substantial in-person work, including occasional evenings and weekends.
• Initiative, adaptability, and the ability to work independently in a fast-moving startup. Candidates of all nationalities are welcome.

Preferred

• Experience launching or managing campus ambassador, host, membership, or community programs from scratch.
• An existing NYC network across universities, creators, venues, nightlife, hospitality, music, fashion, food, fitness, wellness, or cultural communities.
• Experience leading a student organization, recurring event series, creative collective, or other community.
• A strong instinct for social content and the moments worth capturing and sharing.
• A genuine enthusiasm for exploring the city—you are often the person friends ask for weekend ideas.