Responsibilities

• Successfully leads the resident recruitment process by establishing and cultivating meaningful relationships with prospects and their families and identifies individual candidate’s needs
• Develops and maintains productive internal and external marketing strategies including referral sources and community relationships
• Maintains occupancy levels, tracks and trends resident movements
• Is the central point of contact for all prospective residents and manages the admission/assessment process in collaboration with the community management team

Requirements

• Superior communication skills with the ability to effectively communicate in English, both orally and in writing
• Ability to communicate a clear vision of the community and its services
• Dependable and punctual with a professional, competent demeanor
• Knowledge of the physiology and psychology of the older person
• Recognizes common signs/symptoms of dementia
• Demonstrates strong customer service skills and telephone marketing skills
• Adaptable, flexible and focused on meeting the needs of prospective residents and their families
• Demonstrate team and business partner skills
• Clean driving record and valid state issued driver’s license
• Local travel required

Preferred

• Degree in marketing or human services field preferred
• Prior experience in marketing to seniors, in sales, senior housing, long-term care insurance, hospitality or an appropriate healthcare/personal care background preferred
• Proven track record of marketing/sales results
• An outgoing personality, superior communication skills and strong customer service orientation required
• Must present a neat, clean appearance and demonstrate a positive, cheerful attitude
• Must possess a clean driving record and valid state issued driver’s license
• Local travel required