Responsibilities

• Content development & distribution of all print and digital collateral for general KCH audience; general audience external communications; general agency & store advertising
• Curate and post content to external KCH website blog, recruiting subject matter experts from within the agency and its partners; promote blog sign up/engagement
• Design and develop print & digital content for other KCH departments/across-agency
• Manage library of agency brochures and other agency print collateral, including rack cards, flyers, fact sheets, pamphlets, stationery, postcards, envelopes
• Create annual agency materials, including Annual Planner and Wall Calendar
• Coordinate with POCs and team leads to educate about available print & digital resources and research new and emerging needs.
• Develop and maintain robust library of grief support print and digital materials, including brochures, new flyers, powerpoint presentations, educational materials, Journeys Newsletter
• Creation & distribution of short-form video content across external platforms
• Develop and manage robust cross-channel social media strategy, content and engagement
• Manage and respond to Google reviews and other external-facing user content

Requirements

• 3+ years of experience in a mid-level communications or marketing role
• Bachelor’s degree in English, communications, journalism, marketing, or a related field (or equivalent experience)
• Healthcare/hospice industry experience strongly preferred
• Proficient project management experience and demonstration of successful tactics
• Superior time management and organizational skills; ability to meet deadlines, achieve established goals, and manage competing priorities
• Outstanding writing and editing skills and production of flawless written content across print and digital platforms; ability to develop content targeted for a variety of audiences
• An analytical mind and ability to think critically
• Exceptional interpersonal communication skills
• Advanced understanding of brand management principles and knowledge of design elements with ability in Adobe Suite software
• Proficient in MS Word, Excel and Powerpoint and capable of creating visually compelling presentations and other deliverables using Canva or similar; knowledgeable in Adobe inDesign