Responsibilities

• Proactively identifies and develops breakthrough opportunities in collaboration with senior administrators and clinicians to draw attention to BMC Health System’s key focus areas.
• Provide executive communications support for strategic messaging, speaking opportunities, and conference management.
• Develops proactive media relations plans and manages media inquiries, ensuring opportunities align with BMC Health System strategies and objectives.
• Stays abreast of national and local health news and communications trends to forecast reputational headwinds and tailwinds and keep system leaders informed.
• Ensures value-consistent, quality, and compelling news and thought leadership content, including press releases, feature articles, op-eds, podcasts, blogs, speaker remarks, and social media posts.
• Works closely with leaders across BMC Health System hospitals, WellSense Health Plan, Clearway Health, Oakwell, Boston HealthNet, and other entities to identify reputational opportunities and manage risks.
• Serves as spokesperson across BMC Health System to manage reputational risks and respond to crisis situations.
• Identifies and develops spokespeople who can best represent BMC Health System in the media and external events, lead media training, and support speaking engagements.
• Oversee emergency communications and incident response media relations support for BMC Health System.
• Directly supervise a Communications Specialist. Assign work, performance manage, and promote professional development.

Requirements

• Bachelor's degree required, and a minimum of ten years of external communications, media management, and related operational experience.
• Excellent verbal, written, and interpersonal communication skills.
• Proven ability to translate a strategic plan into tactical excellence.
• Capable of communications program development, implementation, metrics, and evaluation.
• Must be highly organized self-started, able to manage multiple priorities in a fast-paced and complex organizational environment.
• Proficient in standard client software in a healthcare office setting (i.e., MS Word, Excel, Access, Web Browsers, etc.).

Preferred

• Master’s degree preferred.
• At least five years of strategic planning and management of a team is preferred.

Benefits

• wellbeing services, competitive pay, and a wide range of benefits, including a highly subsidized health care plan for employees and their family members.
• generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.