Responsibilities

• Proactively identifies and develops breakthrough opportunities in collaboration with senior administrators and clinicians to draw attention to BMC Health System’s key focus areas.
• Provide executive communications support for strategic messaging, speaking opportunities, and conference management.
• Develops proactive media relations plans and manages media inquiries, ensuring opportunities align with BMC Health System strategies and objectives.
• Stays abreast of national and local health news and communications trends to forecast reputational headwinds and tailwinds and keep system leaders informed.
• Ensures value-consistent, quality, and compelling news and thought leadership content, including press releases, feature articles, op-eds, podcasts, blogs, speaker remarks, and social media posts.
• Works closely with leaders across BMC Health System hospitals, WellSense Health Plan, Clearway Health, Oakwell, Boston HealthNet, and other entities to identify reputational opportunities and manage risks.
• Serves as spokesperson across BMC Health System to manage reputational risks and respond to crisis situations.
• Identifies and develops spokespeople who can best represent BMC Health System in the media and external events, lead media training, and support speaking engagements.
• Oversee emergency communications and incident response media relations support for BMC Health System.
• Directly supervise a Communications Specialist. Assign work, performance manage, and promote professional development.

Requirements

• Bachelor's degree required, and a minimum of ten years of external communications, media management, and related operational experience.
• Excellent verbal, written, and interpersonal communication skills.
• Proven ability to translate a strategic plan into tactical excellence.
• Capable of communications program development, implementation, metrics, and evaluation.
• Must be highly organized self-started, able to manage multiple priorities in a fast-paced and complex organizational environment.
• Proficient in standard client software in a healthcare office setting (i.e., MS Word, Excel, Access, Web Browsers, etc.).

Preferred

• Master’s degree preferred.
• At least five years of strategic planning and management of a team is preferred.