External Communications Senior Manager

Boston, MA (Hybrid)

$98K/yr – $142K/yrSenior Level10+ years expFull time

Posted 4 months ago

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Job Summary

Drive enterprise media relations and executive communications for BMC Health System at scale.

  • Owns enterprise media relations and executive communications for BMC Health System.
  • Must-have: Bachelor's degree and at least 10 years of external communications.
  • Standout: Experience building spokespeople and leading crisis communications.

Job Description

Responsibilities

  • Proactively identifies and develops breakthrough opportunities in collaboration with senior administrators and clinicians to draw attention to BMC Health System’s key focus areas.
  • Provide executive communications support for strategic messaging, speaking opportunities, and conference management.
  • Develops proactive media relations plans and manages media inquiries, ensuring opportunities align with BMC Health System strategies and objectives.
  • Stays abreast of national and local health news and communications trends to forecast reputational headwinds and tailwinds and keep system leaders informed.
  • Ensures value-consistent, quality, and compelling news and thought leadership content, including press releases, feature articles, op-eds, podcasts, blogs, speaker remarks, and social media posts.
  • Works closely with leaders across BMC Health System hospitals, WellSense Health Plan, Clearway Health, Oakwell, Boston HealthNet, and other entities to identify reputational opportunities and manage risks.
  • Serves as spokesperson across BMC Health System to manage reputational risks and respond to crisis situations.
  • Identifies and develops spokespeople who can best represent BMC Health System in the media and external events, lead media training, and support speaking engagements.
  • Oversee emergency communications and incident response media relations support for BMC Health System.
  • Directly supervise a Communications Specialist. Assign work, performance manage, and promote professional development.

Requirements

  • Bachelor's degree required, and a minimum of ten years of external communications, media management, and related operational experience.
  • Proficient in standard client software in a healthcare office setting (i.e., MS Word, Excel, Access, Web Browsers, etc.).

Preferred

  • Master’s degree preferred.
  • At least five years of strategic planning and management of a team is preferred.

Benefits

  • an array of wellbeing services, competitive pay, and a wide range of benefits, including a highly subsidized health care plan for employees and their family members.
Boston Medical Center (BMC) logo

Boston Medical Center (BMC)

3.8 Glassdoor

Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.BMC understands that health equity is foundational to community wellbeing, and it requires transformative thinking, rewriting policies that have historically underserved communities, creating access to cutting-edge care for all, and co-creating programs with community partners that serve as national models for improving patient outcomes and experiences. We are invested in going above and beyond what is traditionally considered medicine to meet the needs of our communities and address disparities in clinical care and beyond.By pioneering cutting-edge research and advancing scientific discovery, we are fostering a culture of innovation where novel treatments and therapies are not only effective but also accessible.Boston Medical Center Health System is an integrated academic healthcare system that models a new kind of excellence in healthcare where clinical and operational innovation meets health equity and access. With more than 15,000 dedicated employees, BMC Health System is committed to advancing scientific discovery and access to care, partnering with our communities, and developing scalable approaches to restore and maintain health.Visit jobs.bmc.org for career opportunities.

Founded in 1996
Boston, Massachusetts, USA
9.6K employees (91 in marketing)
73% recommend to a friend
84% CEO approval

Traffic Signals

Monthly Visitors
1M
Monthly Google Ads Budget
$15.8K
Traffic Source Mix
Search
37.2%
Direct
48.5%
Referral
11.1%
Social
2.1%
Paid
1%

Headcount Trend

Current headcount: ~9.6K

Marketing Team

Marketing Team Size
67 (1% of company)
Median Career Experience
13 years
Median Tenure
4.2 years

Funding

Total Funding
$342.5M
Last Raise
$61.8K
Grant, 2 years ago

Funding History

  • Jul 2024
    Grant • $61.8K
  • Feb 2023
    Debt Financing • $232M
  • Apr 2019
    Grant • $89M

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