Executive Director, Offers & Shopping Go-to-Market Lead

New York City, NY (On-site)

$181K/yr – $285K/yrSenior Level10+ years expFull time

Posted 7 hrs ago

Job Summary

Owns the multi-year go to market strategy and portfolio direction, leading end-to-end launch planning, governance, and cross-functional readiness across product, marketing, sales, and operations.

  • Owns cross-portfolio launch planning and operating cadence
  • Translates go-to-market performance into product strategy

Job Description

Responsibilities

  • Own the multi-year go to market strategy and portfolio direction in partnership with senior leaders, including strategic pillars and annual priorities.
  • Define solution and product go to market strategy by clarifying target customers, core use cases, value proposition, packaging, and commercialization requirements and maintain a market and competitive point of view to inform positioning, sequencing, and roadmap inputs.
  • Build business cases for strategic initiatives, including revenue impact, cost to serve, delivery complexity, and risk and controls considerations.
  • Own end-to-end launch planning and operating cadence, aligning product, marketing, sales, operations, servicing, controls, legal, risk and compliance, data and analytics, and technology on scope, timing, and success metrics.
  • Establish and run governance including intake, prioritization, stage gates, readiness reviews, decision logs, and escalation paths.
  • Build and maintain a standardized go to market toolkit, including templates, checklists, roles and responsibilities, launch scorecards, communications, and training materials.
  • Partner with product and sales to develop positioning, narratives, and enablement materials to ensure field readiness and consistent client delivery.
  • Drive launch readiness across customer and operational journeys, ensuring process clarity, training, tooling, and support models are in place.
  • Manage cross-portfolio dependencies across data, platforms, partner integrations, creative, controls approvals, and servicing tooling, removing blockers and accelerating decisions.
  • Partner with data and analytics to define measurement frameworks and test and learn plans, and translate insights into iteration. Own closed-loop feedback from go to market performance into product strategy, including win and loss insights and client feedback.

Requirements

  • Ten or more years of experience in product strategy, go to market strategy, transformation, program leadership, management consulting, or related roles.
  • Demonstrated ability to shape solution strategy with product and sales partners and translate it into executable launch plans.
  • Strong operating model skills including planning, prioritization, governance, dependency management, executive reporting, and decision facilitation.
  • Proven go to market leadership including launch planning, readiness, stakeholder alignment, and post-launch performance management.
  • Exceptional structured thinking and communication skills, including ability to synthesize inputs into clear narratives, tradeoffs, and actions.
  • Strong judgment and accountability, including proactive risk identification and issue resolution.
  • Bachelor’s degree required.

Preferred

  • Experience in connected commerce, digital offers, loyalty, retail ecommerce, advertising or merchant-funded programs, advertising technology, or related domains.
  • Experience partnering with risk, compliance, legal, and technology teams in regulated environments.
  • People leadership experience, including building high-performing teams.

Benefits

  • We offer a comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Salaries

Posted range

$181K/yr – $285K/yr

Taken straight from the job posting.

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Executive Director, Offers & Shopping Go-to-Market Lead

JPMorgan Chase & Co. · New York City, NY · On-site