Events & Community Relations Coordinator

Responsibilities

• Serve as a professional, welcoming, and knowledgeable representative of Pinkbox Doughnuts, Siegel Cares, and affiliated company brands.
• Deliver exceptional customer service at every event, activation, and community engagement.
• Professionally engage with customers, elected officials, dignitaries, VIP guests, executives, community leaders, nonprofit organizations, corporate partners, vendors, and other stakeholders.
• Maintain a polished, positive, and professional demeanor while representing the company, regardless of the event environment or level of activity.
• Understand that appearance, communication, conduct, and customer interactions directly reflect the company and its brands.
• Proactively address guest needs and concerns while maintaining company service standards.
• Help create memorable experiences that strengthen customer loyalty, community relationships, and the overall reputation of our brands.
• Coordinate and actively work Pinkbox Doughnuts events, including: Doughnut Truck events; Community Table events; Allegiant Stadium/Kiosk events; Corporate and VIP events; Promotional activations; Community events and charitable initiatives.
• Assist with event setup, breakdown, logistics, scheduling, transportation, inventory, and event preparation.
• Communicate professionally with clients and partners before, during, and after events.

Requirements

• Strong customer service skills and a genuine commitment to creating exceptional guest experiences.
• Excellent verbal and written communication skills.
• Professional appearance, demeanor, judgment, and interpersonal skills.
• Comfortable interacting with elected officials, dignitaries, executives, VIP guests, community leaders, and corporate partners.
• Ability to remain professional, composed, and solution-focused in fast-paced or high-pressure situations.
• Strong organizational skills and attention to detail.
• Ability to multitask and transition effectively between office responsibilities and onsite event duties.
• Dependable, punctual, proactive, and team-oriented.
• Ability to work independently while also collaborating effectively with multiple departments.
• Flexible availability, including evenings, weekends, holidays, and event days as needed.

Preferred

• Previous experience in events, hospitality, customer service, community outreach, marketing, public relations, or a related field preferred.