Responsibilities

• Trade shows & conferences. Own Flip's presence end to end. Identify the right events across retail, healthcare, and transportation, negotiate sponsorships and booth packages, manage all logistics, and ensure Flip shows up in a way that turns heads and drives pipeline. Retail industry trade show experience is a strong plus.
• Pre-event planning. Build detailed event plans and timelines well in advance. Coordinate across sales, marketing, and leadership to align on goals, messaging, and on-site experience. Manage all vendor relationships, contracts, and deadlines.
• Budget management & ROI. Own event budgets from estimate through reconciliation, delivering maximum impact within a reasonable spend. Track and report ROI for every event — leads generated, pipeline influenced, brand impressions, follow-up conversion — and use that data to prioritize the events that deliver.
• On-site execution & team leadership. Lead the team on the ground at every event. Manage setup, staffing, scheduling, and real-time problem solving. Ensure every detail is executed to plan and the Flip team is set up to have meaningful conversations and capture every lead.
• Post-event follow-through. Debrief the team, report results, coordinate with sales on lead follow-up, and document learnings. Every event should make the next one better.
• Brand activations, swag & content. Partner with creative and content to bring activations to life; source and track event merchandise and collateral; coordinate photo, video, and client interview capture for social and post-event promotion.
• Internal events. Plan and coordinate events for the Flip team — company meetings, offsites, industry parties, and client dinners.

Requirements

• 3+ years managing B2B trade shows and industry conferences, with end-to-end ownership of logistics, sponsorships, and on-site execution.
• Retail industry familiarity is a strong plus — you know its major trade shows and how buyers show up at them.
• Exceptional organizational and project management skills — multiple events and deadlines at once, without dropping a detail.
• Proven budget ownership and ROI fluency. You've built and managed event budgets, negotiated with vendors and organizers, and used performance data to inform future strategy.
• Strong leadership on the ground — comfortable directing teams and vendors in a fast-paced environment, and holding partners accountable without losing the relationship.
• A natural collaborator who translates creative and content teams' ideas into flawless execution.
• Relentless attention to detail. You love a checklist, own every open item, and don't stop until everything is closed out.
• Adaptable and calm under pressure. If you're a chaos-wrangler who brings order to complexity, we want to meet you.

Benefits

• Comprehensive healthcare and unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year
• In office 5 days/week