Enterprise Account Manager - Online Reputation/Digital Marketing

USA (Remote)

Salary Not AvailableSenior Level5+ years expFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own and deepen strategic, multi-stakeholder relationships with enterprise clients, translating reputation objectives into executable roadmaps that deliver measurable value, renewals, and controlled expansion during crises or reputational events.

  • Executive Relationships: Build and maintain executive-level trust across marketing, communications, legal, and leadership to drive renewal decisions and strategic alignment.
  • Cross-Functional Delivery: Coordinate Strategy, Content, SEO, Operations, and Crisis Response to execute programs with measurable outcomes and timely client communications.
  • Expansion & Risk Management: Surface growth opportunities while proactively managing risk to sustain high retention and strong NPS through trusted guidance.

Job Description

Own and deepen strategic, multi-stakeholder relationships with enterprise clients, translating reputation objectives into executable roadmaps that deliver measurable value, renewals, and controlled expansion during crises or reputational events.

  • Executive Relationships: Build and maintain executive-level trust across marketing, communications, legal, and leadership to drive renewal decisions and strategic alignment.
  • Cross-Functional Delivery: Coordinate Strategy, Content, SEO, Operations, and Crisis Response to execute programs with measurable outcomes and timely client communications.
  • Expansion & Risk Management: Surface growth opportunities while proactively managing risk to sustain high retention and strong NPS through trusted guidance.
NetReputation.com logo

NetReputation.com

NetReputation.com, founded in 2014, is a leading online reputation management company dedicated to helping individuals and businesses maintain a positive online presence. Recognized with numerous industry awards, including being named one of America’s fastest-growing privately owned companies for seven consecutive years by the Inc. 5000, we have established ourselves as a trusted authority in the reputation management space.We offer a full suite of global services designed to monitor, protect, and enhance our clients’ online reputations, including digital PR, social media management, search engine control, content creation, and online review management. Our team of experienced professionals works with clients across a wide range of industries, including healthcare, finance, legal, real estate, and more.At NetReputation.com, our services are tailored to improve online visibility, build trust with customers and stakeholders, and ultimately drive business growth. With a commitment to excellence and high-quality results, we continue to be a reliable partner for individuals and businesses seeking to strengthen and protect their online reputations worldwide.Call 866-982-5618 for your complimentary reputation analysis.

Founded in 2014
Sarasota, Florida, USA
78 employees (10 in marketing)

Traffic Signals

Monthly Visitors
30.6K
Monthly Google Ads Budget
$26.7K
Traffic Source Mix
Search
53.6%
Direct
34.6%
Referral
7.1%
Social
1.6%
Paid
1.1%

Headcount Trend

Current headcount: ~78

Marketing Team

Marketing Team Size
8 (10% of company)
Median Career Experience
14 years
Median Tenure
3.6 years