Responsibilities

• Build and deploy email campaigns in Salesforce Marketing Cloud (SFMC), including Journey Builder and Automation Studio.
• Manage functional applications of the Stensul email tool including program management.
• Configure campaign targeting inputs and ensure accurate execution.
• Manage end-to-end campaign workflows from intake to deployment.
• Validate targeting logic using SQL-based audience selection frameworks.
• Execute QA testing, including seed lists and stakeholder previews.
• Reduce campaign errors through disciplined validation processes.
• Coordinate approvals, including audience validation and test sends.
• Manage change requests and escalation handling.
• Execute campaigns within defined SLAs and turnaround times.

Requirements

• 5+ years of experience in relationship/email marketing, preferably in the financial services space.
• Hands-on experience with CRM and Salesforce Marketing Cloud preferred.
• HTML and SQL Knowledge preferred.
• Strong attention to detail and a QA mindset.
• Ability to manage multiple campaigns under deadlines.
• Strong communication and stakeholder management skills.
• Balance of tactical facilitation and strategic relationship marketing program guidance.

Preferred

• Stensul familiarity is a plus.