Responsibilities

• Develop and maintain responsive HTML email templates/modules optimized for consistent rendering across major email clients and devices.
• Build and maintain AI-ready modular email templates with consistent taxonomy, tagging, and machine-readable structure to enable automated assembly and safe reuse.
• Implement and govern a template/module metadata standard (naming conventions, required fields, constraints, and versioning) to support AI-assisted content assembly.
• Build and evolve reusable template patterns (clear structure, modular sections, documented rules/constraints) to enable faster iteration and safer reuse.
• Serve as the primary point of contact for stakeholders on email HTML questions, providing clear guidance, options, and tradeoffs.
• Partner with design, marketing, and delivery/operations teams to translate creative concepts into technically sound email solutions and ensure timely execution.
• Troubleshoot rendering issues and implement robust fallbacks (e.g., client-specific constraints, CSS support limitations, dark mode considerations).
• Leverage AI models/assistants to accelerate implementation, refactoring, debugging, and controlled variation generation—validating outputs and ensuring correctness.
• Create and maintain technical documentation, best practices, and reusable patterns to improve consistency, speed, and quality.
• Apply accessibility-minded email development practices and help teams implement practical solutions within email constraints.

Requirements

• Bachelor's degree in Information Systems, Information Technology, Computer Science, or a related field (or equivalent practical experience).
• Strong hands-on experience developing HTML emails (not just web pages), including table-based layouts, inline CSS, and client-compatible patterns.
• Proven ability to QA and troubleshoot email rendering issues across common email clients and devices.
• Demonstrated experience collaborating with stakeholders and explaining technical concepts in clear, non-technical terms.
• Solid understanding of how email HTML/CSS capabilities differ from general web development, and ability to guide stakeholders on what is feasible in email.
• Experience using AI models/assistants in a development workflow (prompting, iteration, validation, and responsible use) to improve speed and quality.
• Strong organizational skills, attention to detail, and a quality-first mindset in fast-paced delivery environments.

Preferred

• Salesforce Marketing Cloud experience.
• Experience building or maintaining modular email template systems/component libraries and related documentation.
• Familiarity with email testing tools/workflows (render testing, link validation, dark mode checks).
• Experience working in an Agile environment and with Agile project methodologies.
• Understanding of email performance and operational considerations (e.g., build efficiency, maintainability, and handoff readiness).

Benefits

• comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more