E-Commerce Operations & Support Specialist
Riithink Digital Marketing
USA (Remote)
AgencyFull-timeMid level
4 months ago
Ecommerce Operations Support
Jasper, IN (On-site)
Salary Not AvailableFull time
Posted 2 months ago
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Job Description
Description
Meyer Distributing is looking for an Ecommerce Operations Support to join our Jasper team - we are hiring immediately! Meyer Distributing is a leader in automotive specialty products marketing and warehouse distribution.
The Ecommerce Operations Support position assists in the daily operations of the ecommerce business, ensuring smooth and efficient handling of customer interactions, order fulfillment, and product support. The individual in this position will support multiple aspects of the ecommerce workflow, including customer service, supporting or assisting with projects, as well ensuring the completion of daily tasks. The individual performs all responsibilities with accuracy, professionalism, and attention to detail.
Preferred Experience for Ecommerce Operations Support:
- Proven experience in e-commerce or online marketplace
Requirements for Ecommerce Operations Support:
- Must be able to maintain an organized workspace
- Good verbal and written communication skills
- Skill in completing assignments accurately with attention to detail
- A friendly and energetic personality with customer service focus
- Must have the ability to understand and follow instructions
Benefits for Ecommerce Operations Support:
- Medical
- Vision
- Dental
- Disability
- Life Insurance
- 401K with Company Match
- Paid Vacation
- Paid Holidays
- Personal Days Available
- 20% Employee Discount
- Casual Dress Code
- Health Savings Account
- Tuition Reimbursement Options Available
Ecommerce Operations Support duties include but are not limited to:
- Respond to customer inquiries via email, phone, or chat in a timely and professional manner
- Assist customers with order updates, troubleshooting, and general product information
- Escalate complex issues to management when necessary
- Track and manage product returns to ensure timely resolution
- Collaborate with internal teams to ensure product data integrity
- Add new products to the catalog, ensuring accuracy in descriptions, pricing, and images
- Ensure all product information is accurate and up to date.
- Identify areas of improvement & assist with project development to achieve team goals
- Ability to work independently and manage multiple tasks
- Assist with all other supervisor assigned tasks
MEYER DISTRIBUTING INC
Meyer Distributing is a leader in automotive specialty products marketing and distribution. Through numerous strategically positioned warehousing facilities, Meyer serves thousands of customers nationwide via Meyer Logistics direct ship.At Meyer Distributing, we look forward to continuing our efforts to provide the best service we possibly can. We will continue to support all of our customers and vendors, building partnerships and friendships across the globe.We take a truly personal approach with every element of our operation; each customer, vendor and associate is treated with utmost respect. It is our aim to show an attention to detail that will set us apart from other larger companies. We take pride in being close to the heartbeat of our business and hold all of our staff to the highest of standards. We will never lose sight of our core principles of dedicated, precise and personal service.
