Drive ecommerce operations support for Meyer Distributing as an Ecommerce Marketplace Specialist, owning customer interactions, order updates, and product data tasks.

• Respond to customer inquiries via email, phone, or chat in a timely and professional manner.
• Assist customers with order updates, troubleshooting, and general product information.
• Escalate complex issues to management when necessary.
• Track and manage product returns to ensure timely resolution.
• Collaborate with internal teams to ensure product data integrity.
• Add new products to the catalog, ensuring accuracy in descriptions, pricing, and images.
• Ensure all product information is accurate and up to date.
• Identify areas of improvement & assist with project development to achieve team goals.

Requirements

• Must be able to maintain an organized workspace.
• Good verbal and written communication skills.
• Skill in completing assignments accurately with attention to detail.
• A friendly and energetic personality with customer service focus.
• Must have the ability to understand and follow instructions.

Preferred

• Proven experience in e-commerce or online marketplace

Benefits

• Medical
• Vision
• Dental
• Disability
• Life Insurance
• 401K with Company Match
• Paid Vacation
• Paid Holidays
• Personal Days Available
• 20% Employee Discount