Responsibilities

• Support the E‑Commerce Manager.
• Amazon FBA listing creation/optimization.
• Amazon FBA inventory/replenishment.
• Issue troubleshooting (suppressions/Buy Box/cases).
• Amazon FBA reporting.
• Shopify listing creation/optimization.
• Shopify sales reporting.
• Develop and post engaging content across Copag USA social media channels (Instagram, Facebook, YouTube, etc.).
• Maintain a consistent brand voice and visual identity across platforms.
• Collaborate with the marketing team to plan monthly content calendars.

Requirements

• Bachelor's Degree.
• 2+ years of experience in customer service, marketing support, or account coordination.
• Proficiency with QuickBooks for sales orders and basic reporting.
• Strong written and verbal communication skills.
• Experience managing business social media accounts.
• Ability to multitask and prioritize in a fast-paced environment.
• High attention to detail and strong organizational skills.

Preferred

• Experience working in ecommerce or consumer product industries.
• Basic graphic design ability (Photoshop, Canva, or similar tools).
• Familiarity with Klaviyo, Mailchimp, or other email marketing platforms.

Benefits

• Great pay
• Bonuses, including retention, referral, and perfect attendance
• Climate controlled facility
• 401(k) with dollar for dollar company match up to 6%
• Health, dental, and vision insurance starting day one
• HSA (Health Savings Account) with company contribution and FSA (Flexible Spending Account)
• Company paid Life insurance amount of 1x your annual salary
• Company paid Short-Term and Long-Term Disability
• Paid time off
• Paid holidays