Donor Stewardship and Communications Manager

USA (Hybrid)

$85K/yr – $95K/yrManager5+ years expFull time

Posted 3 months ago

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Job Summary

Drive donor stewardship and communications to engage across the lifecycle and boost long-term giving for SCN.

  • Own donor stewardship strategy and materials that clearly communicate impact across the lifecycle.
  • Must-have: 5+ years in development communications or donor stewardship.
  • Standout: Cross-functional collaboration with leadership and major donors to tailor outreach and increase engagement.

Job Description

Responsibilities

  • Develop and implement a donor stewardship strategy that ensures timely, thoughtful, and meaningful engagement across the donor lifecycle.
  • Create compelling written and visual content that clearly communicates impact, outcomes, and organizational priorities.
  • Craft donor-facing materials including proposals, appeals, invitations, impact reports, stewardship materials, and updates, ensuring messaging is donor-centered, data-informed, and aligned with the organization's mission, values, and brand voice.
  • Manage all stewardship activities, including customized acknowledgements, impact updates, reports, personalized communications, and recognition materials.
  • Create and maintain fundraising communications calendar, ensuring consistent touchpoints across relevant audiences throughout the year.
  • Partner with team members and lay leaders to tailor stewardship efforts for major donors, foundation partners, and other relevant donor audiences.
  • Track stewardship activities to support donor retention, satisfaction, and long-term giving.
  • Collaborate cross-functionally to synthesize information on organizational programs, activities, and outcomes to ensure compelling storytelling demonstrating donor impact and aligned with organizational priorities.
  • Work with organizational leadership to support campaign strategies through strong messaging across platforms, with a focus on increasing engagement and revenue.

Requirements

  • A minimum of 5 years' relevant experience in development communications, donor stewardship, or other closely-related work in the nonprofit sector.
  • Exceptional written communication skills including writing, editing, and storytelling, with strong attention to detail.
  • Demonstrated ability to take initiative, work independently, and maintain organization in balancing multiple projects.
  • Demonstrated integrity, transparency, a collaborative spirit, and the ability to engage effectively with a diverse range of stakeholders.
  • Proficiency in Microsoft Office products and email marketing or other relevant communications and basic design platforms.
  • Ability to logically solve problems with minimal supervision.
  • Discretion handling and communicating sensitive information.
  • Ability to multi-task in a fast-paced environment, responding to shifting priorities and meeting deadlines.
  • A positive attitude and willingness to do whatever it takes to get the job done.
  • Sensitivity to Jewish culture and traditions.

Benefits

  • Medical, Dental, Vision, Short and Long Term Disability, and Life and AD&D Insurance
  • 403(b) Retirement Plan with match
  • Flexible Spending Accounts for pre-tax Healthcare, Dependent Care, and Commuter Benefits
  • Accident and Critical Illness Insurance
  • Norton LifeLock
  • Employee Assistance Program
  • Paid time off including Vacation, Sick Leave, and paid Holidays
Secure Community Network logo

Secure Community Network

MISSION STATEMENTThrough information-sharing, training and consultation, the Secure Community Network empowers individuals and organizations to establish a standardized culture of awareness, preparedness and resiliency, increasing the safety and security of Jewish communities throughout North America.PURPOSEAs a non-profit 501(c)(3) organization, SCN works to ensure the security of the Jewish people, our institutions, communities, and interests across North America.SCN IS ABOUT SECURING OUR COMMUNITYSince 2004, SCN has been at the forefront of an innovative, collaborative and cooperative national homeland security initiative educating the Jewish community to potential threats, leveraging government and private sector resources to better protect and secure our community, and ensuring that the security concerns of our community continues to remain a top focus of the intelligence, homeland security and law enforcement agencies charged with safeguarding our country and communities from the risks and threats that are present in today’s world.

Founded in 2004
Chicago, Illinois, USA
95 employees (5 in marketing)

Traffic Signals

Monthly Visitors
7.5K
Traffic Source Mix
Search
34.8%
Direct
49.8%
Referral
4.6%
Social
9.8%
Paid
0.8%

Headcount Trend

Current headcount: ~95

Marketing Team

Marketing Team Size
5 (5% of company)

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