Position Summary

Reporting to the Chief Digital Officer, this position is responsible for shaping and executing interpretive and storytelling solutions for visitor and audience experiences across multiple platforms. Projects are grounded in the core content, mission, and interpretive methods of the institution, with particular attention to strategies that make content physically, virtually, and intellectually accessible to a wide range of public audiences.

This role leads the creative and technical direction of all video production, including the presentation and capture of live events, event-based and narrative storytelling videos, and media created for digital platforms, in-person display, multimedia exhibits within the museum, and potential broadcast television.

Responsibilities

Strategy, Interpretation, and Storytelling

• Works closely with the Chief Digital Officer, and in collaboration with curatorial, exhibitions, education, marketing, and development teams, to develop cohesive interpretive and storytelling strategies across onsite, digital, and broadcast platforms
• Acts as an audience advocate and master storyteller, ensuring that video and multimedia content is engaging, accessible, and aligned with institutional goals
• Provides creative leadership for translating complex content into compelling media experiences for diverse audiences

Video Direction and Production

• Directs the conceptualization, production, and presentation of video content, including storytelling features, exhibition media, marketing and educational videos, and documentation
• Directs and oversees the video capture and presentation of live events, including lectures, panels, performances, and public programs, for in-person display, digital distribution, archival use, and potential broadcast television
• Oversees both event-based productions and long-form or short-form narrative storytelling videos across all digital platforms
• Leads and manages the creation and production of video projects, including defining scope, schedules, budgets, and deliverables
• Directs the creation of video content optimized for social media platforms, applying platform-specific storytelling techniques, aspect ratios, pacing, captioning, and accessibility standard
• Oversees the adaptation and repurposing of event-based and long-form storytelling videos into short-form, social-first video assets for distribution across institutional social media channels
• Collaborates with digital, marketing, and communications teams to ensure video content supports audience growth, engagement strategies, and platform performance goals

Cross‑Departmental Collaboration and Project Management

• Works cross-departmentally to design, plan, and implement media-based projects, including exhibitions, web and mobile platforms, live events, and immersive or interactive museum installations
• Hires, manages, and collaborates with outside contractors, vendors, and freelance production teams as appropriate
• Researches, plans, and develops project scopes and budgets, including competitive pricing analysis, cost estimation, and final budget ownership for video productions and live event coverage
• Coordinates media production schedules, arranges shoots, and prepares facilities, sets, and AV equipment for both studio and on-location production

Hands‑On Production

• Records video and audio while proactively engaging and directing subjects, speakers, performers, and crew to achieve high-quality productions
• Directs multi-camera productions and live event recordings, ensuring strong visual composition, sound quality, and storytelling continuity
• Edits production materials into finished videos and multimedia assets optimized for digital platforms, in-museum display, and broadcast standards when applicable

Team Leadership and Asset Management

• Oversees and mentors the Associate Media Producer, providing creative direction, feedback, and professional development support
• Works with the Director of Collections to organize, manage, and preserve media assets, and to support long-term digital preservation strategies
• Ensures consistent standards, workflows, and documentation for media production and storage

Technical Oversight

• Operates, maintains, and updates the museum’s video production and editing lab systems, software, and workflows
• Evaluates and recommends new tools, technologies, and production approaches to improve quality, efficiency, and reach across platforms

Other Responsibilities

• Uphold the professional standards of his/her field and always act in a manner that is consistent with the best interests of the museum and will protect and enhance its reputation and standing within the community of museums
• Show respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum's staff, volunteers, and audiences
• Aspire to excellence in all aspects of his/her work and serve as a model for others
• Maintain confidentiality
• Suggest methods for improvement of job responsibilities and professional growth
• Adhere to all CHM protocols, procedures, rules, and policies

Qualifications and Skills

• A minimum of 5-7 years’ direct experience in multimedia production, with an emphasis on education and/or non-profit media production highly desirable
• Must have demonstrated experience in the following technical and business skills
• Previous experience producing educational, museum or non-profit multimedia projects
• Demonstrated experience in studio and remote video production, live audio recording, still photography and muti-media editing/creation
• Demonstrated experience applying social media video techniques, including short-form storytelling, vertical video production, captioning strategies, and content optimization for platforms such as Instagram, YouTube, TikTok, LinkedIn, or similar channels
• Understanding of social media distribution best practices, analytics-informed content refinement, and audience engagement techniques as they relate to video performance
• Ability to manage, set-up and operate a variety of production equipment including multi-camera configurations and love event production.

Benefits

• Fully sponsored Medical, dental, and vision benefits
• Partially sponsored Health dependent costs
• Health Savings Accounts (HSA) with employer contributions
• 403(b) retirement plan with 1:1 employer matching
• Generous PTO (Paid Time Off) benefits
• Fully sponsored Life and Disability Insurance
• Employee Discounts in museum store and on-site cafe

About CHM

At the Computer History Museum our mission is to decode technology—its computing past, digital present, and future impact on humanity. From the heart of Silicon Valley, we share insights from our research, our events, and our incomparable collection of computing artifacts and oral histories to convene, inform, and empower people to shape a better future. At CHM, we believe that diversity and inclusion among our teammates is critical to our success. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.

Our Values

At CHM, we strive to create a culture that is collaborative, caring, and fun, where we hold ourselves accountable, look for the best in each other, and learn together. These are our values: integrity, inclusiveness, innovation, communication, curiosity.

How to Apply

Are you ready to become a part of our team? Please go to: https://app.loxo.co/job/NDE1OC1kcWMzbGJqNzJ2NWRlazFl?t=1779221682496