Responsibilities

• Develop and lead a comprehensive commercial communications strategy aligned to business priorities and growth objectives
• Serve as the strategic communications partner to commercial leadership, shaping positioning and narrative
• Lead the development and delivery of integrated communications plans for commercial initiatives, including product launches, market expansions and category education initiatives, with strict adherence to regulatory and corporate guidelines
• Oversee message development, positioning, and consistent tone and voice across all commercial communications channels
• Guide the creation of content across paid, earned, shared, and owned platforms, ensuring impact and alignment
• Oversee proactive and reactive media relations for all commercial initiatives, including executive visibility and thought leadership
• Lead coordination with agencies partners and external stakeholders to drive reach, credibility, and relevance
• Collaborate closely with cross-functional partners—including marketing, sales, regulatory, operations, legal, and executive leadership—to ensure clear, consistent, and effective communications
• Lead internal communications tied to commercial operations, including leadership updates, key initiatives, and organizational changes
• Build, lead, and develop a high-performing commercial communications team, fostering a culture aligned with PMI DNA

Requirements

• Bachelor’s degree in Communications, Marketing, Business Administration, or related field (Master’s preferred).
• Minimum of 15 years of progressive experience in corporate and/or consumer communications, with at least five years in a senior leadership role.
• Experience in commercial or product-focused environments, preferably in industries such as consumer goods, healthcare, or technology.
• Strategic thinking with a strong understanding of commercial business drivers.
• Exceptional written and verbal communication skills.
• Strong strategic planning, organization, and media relations capabilities.
• Proven ability to manage complex, cross-functional projects within a matrixed organization.
• Ability to influence and collaborate across all levels of the organization.
• Experience with digital communication platforms and analytics tools.
• High emotional intelligence and adaptability in fast-paced environments.

Nice to Have

• Prior experience within a regulatory setting or regulated industry is preferred.

Benefits

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone’s contribution is respected; Collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.