Director, Strategy, Growth & Communications - What Work Cities

Responsibilities

• Lead the development of and be accountable for the execution of WWC’s growth strategy across North, Central, and South America while evaluating future growth opportunities.
• Sets annual goals and KPIs aligned with WWC’s current and future growth.
• Lead the Strategy & Growth team to achieve annual targets by regularly monitoring performance goals and developing practices, models, and initiatives to support successful implementation.
• Identify and translate trends, opportunities and risks across target markets and turn findings into strategic recommendations.
• Lead city segmentation, engagement pathways, and recruitment strategies that increase awareness, participation, and conversion throughout WWC’s pipeline. This includes ensuring potential opportunities for high-priority cities, regions, sectors, and institutional opportunities for engagement.
• Identify, cultivate, and maintain strategic relationships with senior government leaders, partners and key networks.
• Lead the development and execution of a global communications and marketing strategy to ensure WWC’s standing as the preeminent international benchmark for data-driven government.
• Drive external growth strategies to embed the What Works Cities Standard and criteria across partner institutions and regional networks.
• Set annual communications goals and KPIs aligned with WWC’s current and future communications and marketing needs.
• Ensure KPI metrics align with grant reporting, impact and evaluation deliverables,

Requirements

• 12+ years of relevant work experience and a Bachelor’s degree.
• Required: Experience developing and leading growth, business development, partnership, or market expansion strategies.
• Required: Demonstrated success developing and executing successful integrated marketing and communication strategies across digital and traditional platforms
• Required: At least 5-10 years of experience supervising multiple full-time staff and building multi-layer, high-performing teams.
• Prior experience managing annual budgets and strategic initiatives.

Preferred

• Preferred: Experience working within city or local government, public sector consulting, philanthropy, or government innovation organizations.
• Preferred: Experience working across multiple countries, regions, or international markets.
• Preferred: Master’s degree (MPP, MPA, MBA, International Affairs, Public Policy, or related field).
• Prior experience managing annual budgets and strategic initiatives.
• Experience scaling a program and/or initiative with a preference for international experience.
• Experience cultivating and managing senior-level partnerships and stakeholder relationships.

Benefits

• A benefits package that includes choice in medical plans; dental/vision coverage; paid time off; a 403b retirement plan with employer contribution.