Responsibilities

• Develop and steward New Moms' brand architecture, messaging framework, and organizational positioning across New Moms and its social enterprises
• Serve as the organization's brand steward, ensuring consistency in messaging, voice, and visual identity across all communications
• Provide strategic guidance on brand application across departments and initiatives
• Lead strategies that expand New Moms' visibility through media relations, public relations, and thought leadership opportunities
• Partner with leadership to elevate organizational impact stories and position New Moms and its social enterprises as sector leaders
• Develop crisis communications protocols and oversee reputation management
• Develop and oversee the annual communications strategy, including priorities, audiences, channels, and success metrics
• Provide strategic oversight of digital, print, video, and earned media communications
• Evaluate communications performance using data and audience insights to inform future strategies
• Partner with the Development team to strengthen the case for support and fundraising communications

Requirements

• Bachelor's degree required
• Advanced degree in Communications, Marketing, Nonprofit Management, Public Affairs, or a related field preferred
• Seven (7) or more years of progressive experience in communications, marketing, or brand strategy
• Three (3) or more years in a senior leadership or director-level role
• Experience developing organizational brand strategy and messaging frameworks
• Experience supervising staff and leading cross-functional initiatives
• Nonprofit experience strongly preferred; experience with social enterprise, fundraising communications, or human services is a plus
• Outstanding written, verbal, editing, and presentation skills
• Experience developing communications strategies and evaluating effectiveness through data
• Strong project management and organizational skills with the ability to manage multiple priorities

Preferred

• Advanced degree in Communications, Marketing, Nonprofit Management, Public Affairs, or a related field preferred

Benefits

• Medical insurance with generous employer contribution
• Dental and vision insurance
• Flexible Spending Account (FSA)
• Short-term disability, long-term disability, and life insurance – 100% employer-paid
• Employee Assistance Program (EAP) for free counseling and resources
• Generous paid time off, as well as 15 paid holidays and half days on Fridays during the summer
• 403b retirement plan with employer match
• Pre-tax transportation benefits
• Professional development
• Free spiritual direction services