Director, Social Media (Firmwide Marketing)

New York, USA (Unknown)

$106K/yr – $151K/yrDirector/Executive6+ years expFull time

Posted 4 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Lead social media strategy and governance for Morgan Stanley Investment Management, overseeing cross-brand channels and employee social programs to drive aligned digital outcomes.

  • Own end-to-end social content and collaboration with Risk, Compliance, and Communications.
  • Must-have: 6+ years in social media marketing, preferably in financial services, with strong writing and project management.
  • Standout: Experience with Sprinklr/Proofpoint Patrol and AI tools for optimization.

Job Description

Responsibilities

  • Lead social media strategy across the Morgan Stanley Investment Management and sub-brand channels (including Eaton Vance, Parametric, and Calvert), ensuring alignment with Investment Management business objectives and brand standards.
  • Craft and edit platform-native social content for brand channels, including LinkedIn, X, and YouTube, ensuring message clarity, compliance readiness, and audience relevance.
  • Partner with cross-functional stakeholders at all levels to develop and shepherd social content from concept to publication; clearly communicate general and platform-specific editorial guidelines and best practices.
  • Lead digital first content marketing initiatives through a social lens, providing competitive and sentiment analysis to guide strategy and tactics directly addressing pain points and needs.
  • Monitor and interpret performance metrics, partnering with the Social Analytics Team to deliver insights, performance reporting, and clear recommendations to senior stakeholders and tying into the larger digital user experience.
  • Manage the social approvals workflow, coordinating with Risk, Compliance, and Corporate Communications to ensure each post meets firm policies and regulatory requirements.
  • Work with stakeholders and partners to improve and optimize process and workflow management, including end-to-end reporting.
  • Serve as the subject matter expert on social trends and platform changes, tracking competitive positioning within the investment management landscape and advising stakeholders on implications and opportunities.
  • Contribute to the broader digital roadmap in collaboration with the VP, Digital Strategy, advancing channel strategy, content evolution, and operating model improvements in close collaboration with partners in web and relationship marketing.
  • Lead the employee social program, overseeing day-to-day inquiries, on/off-boarding, adoption initiatives, and overall employee experience.
  • Partner with internal teams (e.g., Compliance, Risk, IT) to manage operational execution of the employee social program, including policy/documentation alignment, continuous optimization, and a risk-mitigation focus.

Requirements

  • Bachelor's degree required.
  • 6+ years of relevant social media marketing experience; financial services or other regulated-industry experience preferred.
  • Strong understanding of inbound and content marketing philosophy and experience implementing comprehensive programs tied to social media.
  • Demonstrated success building and running corporate social media programs.
  • Capable skillset and experience working in legacy tools such as Canva as well as critical emerging AI capabilities including Claude, ChatGPT, and AI engineering as it relates to social media.
  • Experience with social media management/analytics tools (e.g., Sprinklr, Proofpoint Patrol).
  • Excellent writing and storytelling skills; able to tailor tone by audience and platform.
  • Strong project management skills in a matrixed, fast-paced environment.
  • Strong interpersonal and executive presence; confident advising stakeholders at all levels.
  • Self-directed, sound judgment, and solutions-oriented.

Preferred

    Benefits

    • comprehensive employee benefits and perks

    Compensation

      About Morgan Stanley

        Morgan Stanley logo

        Morgan Stanley

        Morgan Stanley (NYSE: MS) is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in 42 countries, our firm's employees serve clients worldwide including corporations, governments, institutions and individuals. We are committed to maintaining the first-class service and high standard of excellence that have always defined the firm and everything we do is guided by our five core values: Do the right thing, put clients first, lead with exceptional ideas, commit to diversity and inclusion, and give back.

        New York, NY, US
        93K employees (1,347 in marketing)

        Traffic Signals

        Monthly Visitors
        4.5M
        Monthly Google Ads Budget
        $579.7K
        Traffic Source Mix
        Search
        31.9%
        Direct
        62%
        Referral
        5.2%
        Social
        0.3%
        Paid
        0.5%

        Headcount Trend

        Current headcount: ~98.4K

        Marketing Team

        Marketing Team Size
        943 (1% of company)
        Median Career Experience
        25 years
        Median Tenure
        25.6 years
        Marketing Roles Posted (Last 30 Days)
        6

        Recent News