Responsibilities

• The Director – Selling and Marketing Services is responsible for the technology playbook, governance, delivery, and operational excellence of the company’s end-to-end revenue operations platform supporting Sales, Marketing, Customer Engagement, and related commercial capabilities.
• The Director leads and coordinates the North America Sales and Marketing Technology team while providing strategic and advisory technology leadership across the global Selling and Marketing domain. The role is accountable for platform selection, solution design, product development, integration, evolution, and roadmap management across both Build and Run activities.
• A specialist in selling and marketing modules, systems design, development, support and team leadership to guarantee the achievement of the fixed objectives and foster collaboration across business and technology organizations.
• Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization.
• Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Requirements

• Education Requirement: Bachelor’s degree or equivalent experience
• Management Experience: 7 years
• Related Experience: 7 years

Preferred

• Experience in leading external vendor relationships
• Knowledge of AI-enabled commercial capabilities and modern digital customer engagement platforms
• Salesforce ecosystem leadership

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement