Director, Retail Leadership Communications

Responsibilities

• The Director, Fidelity Retail Communications will work directly with the Vice President, Fidelity Retail Communications to set communications strategies and messaging, as well as lead, design, and execute impactful communications programs that support key leaders in the Fidelity Brokerage and Fidelity Wealth businesses.
• These communications will not only reach key stakeholders in these two retail businesses, but associates, leaders, and other business partners across the firm.
• As a trusted consultant to executives with deep expertise in communications strategy and content, this role will guide members of the Brokerage and Wealth senior leadership team – toward best practices in executive communications, associate engagement, and change management.
• Will work closely with key business partners (e.g., HR, Strategy and Finance, Meetings and Events, Change Management, etc.) to be successful in role.

Requirements

• Bachelor’s degree
• 8-10 plus years of relevant experience as a communications professional
• Deep expertise across executive, internal, and external communications
• Financial services background preferred
• Strong business acumen and a strategic mindset, able to understand a business’ multi-year plan, financial drivers, and align and prioritize high-impact communications around this for a diverse set of audiences
• Excellent program management and planning skills, with proven ability to lead multiple components of multi-faceted communications and change management programs
• Strong content strategist with exceptional storytelling skills across various media/channels (e.g., events, blogs, videos, presentations, talking points, and emails), with the ability to take complex technology concepts and distill them into compelling content that resonates with key stakeholders
• Collaborative and relationship-oriented, with the ability to think and work successfully across the firm
• Innovative thinker, with a desire to continuously learn and take creativity to the next level
• Independent and consultative – able to provide strategic recommendations across all levels of an organization, with a particular skill in consulting with senior leaders

Benefits

• We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.