Responsibilities

• Own competitive and market intelligence for the company — what we track, how we gather it, and how it's used
• Continuously scan public, social, and industry sources — news, social platforms, forums, podcasts, analyst/consultant reports, trade journals — to catch signal early
• Own and evolve our competitive alerting infrastructure: what we monitor, at what alert level, and how raw signal becomes a field-ready teardown
• Design and commission original research — paid surveys and studies — when public and internal data can't answer the question
• Own and run focus groups, advisory-panel research, and other external research relationships as needed
• Run structured interviews with customers, prospects, and the field to understand why we win and lose
• Own fast, ongoing insight delivery to the field — battlecards, real-time competitive alerts — in formats they can pick up and use immediately
• Build and maintain the competitive response playbook: a pre-agreed plan for whether and how Lantern responds to specific competitor moves
• Establish a commercial confidence baseline and track quarter-over-quarter improvement in how the field sells against our primary competitors
• Produce a quarterly report for executive leadership on trends, patterns, and forward-looking recommendations

Requirements

• 7+ years in competitive intelligence, market research, or qualitative research, with direct customer and prospect contact
• Healthcare or complex B2B employer-healthcare experience required
• Track record of owning a domain independently — deciding what to track and what to ignore
• Strong live interview skills: can read a room, probe, and know when to back off
• Moves fluidly between deep technical detail and executive-level strategic framing
• Self-directed research instinct across traditional and non-traditional sources
• Concrete, specific AI fluency — not a checkbox answer
• Credibility with the field: can get the truth from a seller after a lost deal and turn it into something they'll actually use
• Strong Candidates will :
• Have worked in a PE-sponsored, results-oriented culture and are comfortable with compressed timelines and shifting priorities

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short & Long Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave