Director, People, Culture and Equity Communications

Responsibilities

• Develop and execute an integrated PCE communications strategy aligned with organizational priorities, employee needs, and established communications best practices.
• Build and maintain the infrastructure for an effective PCE communications function, including communication standards, channels, governance, templates, review practices, and scalable processes.
• Develop and manage an editorial strategy and coordinated PCE communications calendar to improve the timing, sequencing, consistency, and visibility of communications across the function.
• Lead communications planning and execution for PCE programs, policies, initiatives, employee experiences, and organizational priorities, identifying appropriate audiences, messages, channels, timing, and opportunities for engagement.
• Develop and oversee high-quality communications materials, including employee announcements, newsletters, presentations, executive and leader messages, talking points, scripts, FAQs, toolkits, and other communications resources.
• Translate complex People policies, programs, decisions, and organizational changes into clear, accessible, audience-appropriate communications while maintaining accuracy and necessary nuance.
• Lead change communications for major PCE initiatives in partnership with Strategic Programs and functional teams, translating change strategy, stakeholder needs, and organizational readiness considerations into coordinated communication plans.
• Establish standards and processes for reviewing PCE communications to promote accuracy, consistency, accessibility, appropriate tone, and alignment across the organization.
• Develop measures for evaluating communication reach, engagement, effectiveness, and employee understanding, using insights and feedback to continuously improve PCE communications strategy and practices.
• Monitor evolving communications practices, employee communication needs, and organizational trends to recommend new approaches, channels, tools, and practices that strengthen the effectiveness of PCE communications.

Requirements

• 8+ years of progressively responsible experience in employee communications, internal communications, organizational communications, change communications, executive communications, or a related field, including experience leading communications strategy for complex organizations or functions.
• Demonstrated expertise in developing and implementing integrated communications strategies, including audience segmentation, message development, channel strategy, editorial planning, communications governance, and measurement.
• Demonstrated experience building or significantly evolving communications functions, frameworks, channels, standards, and practices using established communications best practices.
• Strong knowledge of employee and internal communications practices, including communicating organizational change, policies, programs, sensitive information, and complex business topics to diverse audiences.
• Exceptional written, editing, and verbal communication skills, with demonstrated ability to translate complex or technical information into clear, concise, accessible, and audience-appropriate communications.
• Demonstrated experience advising senior and executive leaders on communications strategy, messaging, organizational context, audience considerations, and communication risk.
• Experience developing executive and leadership communications, including presentations, talking points, scripts, announcements, FAQs, and other high-visibility materials.
• Strong strategic judgment, with the ability to assess communication needs, determine appropriate approaches and channels, anticipate stakeholder reactions, and navigate sensitive or high-impact communications.
• Demonstrated ability to lead through influence and build alignment across multiple functions, stakeholders, and levels of an organization without relying on direct reporting authority.
• Strong planning and organizational skills, with the ability to manage an integrated communications calendar and multiple concurrent priorities while maintaining quality, accuracy, and attention to detail.