Responsibilities

• Net Revenue Retention & Revenue Growth
• Proactively identify churn risk and lead corrective action
• Own expansion strategy across the paid media client portfolio
• Identify, forecast, and influence revenue growth opportunities within existing accounts
• Ensure paid media directly contributes to client renewals and expansions
• Department Vision & Service Excellence
• Define and own the long-term vision for Paid Media at Powered by Search
• Translate that vision into clear quarterly priorities, KPIs, and execution plans
• Ensure service design, delivery quality, and outcomes meet our highest standards
• Continuously evolve paid media offerings to stay competitive and relevant for B2B SaaS clients
• Client Leadership & Advisory
• Maintain senior relationships with CMOs, VPs of Marketing, and Revenue leaders
• Act as a strategic advisor, not just a channel expert
• Clearly communicate paid media performance in the context of pipeline, revenue, and business impact
• Step in when accounts need senior-level leadership or course correction
• Team Leadership & Talent Development
• Hire, develop, and retain top-tier paid media leaders
• Coach high performers toward greater scope and impact
• Decisively manage underperformance, coaching up or coaching out as needed
• Create clear career paths, expectations, and accountability across the department

Requirements

• 7+ years of paid media experience, including 2+ years in B2B SaaS
• 4+ years leading teams, including senior-level managers or leads
• Proven experience managing enterprise paid media budgets ($50k+/month)
• Demonstrated success driving expansion revenue and retention
• Deep expertise in Google Ads and LinkedIn Ads; strong working knowledge of Meta
• Strong understanding of pipeline, attribution, and revenue reporting
• Experience partnering with Sales, RevOps, and Marketing leadership
• Comfort operating in a fully remote, globally distributed environment
• Think in terms of revenue, retention, and business outcomes, not just performance metrics
• Have directly owned successful expansion and renewal outcomes
• Are comfortable making hard people decisions in service of excellence
• Can balance strategic vision with operational execution
• Earn trust quickly with executive clients and team members
• Hold yourself and others to an exceptionally high bar

Benefits

• 5 weeks paid time off
• Flexible remote work (4-hour overlap with Americas time zones)
• Comprehensive health benefits for Canadian residents
• Regular in-person team meetups and annual retreat
• Weekly 1:1 coaching and professional development
• Work directly with clients (no account managers)