Director of Multicultural Marketing (Bilingual Bengali)

New York, USA (On-site)

$130K/yr – $140K/yrDirector/Executive7+ years expFull time

Posted 4 months ago

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Job Summary

Lead ethnic marketing partnerships and community activation in NYC, focusing on Bengali-speaking communities and multi-borough outreach to drive enrollment and retention.

  • Own development and execution of Bengali-focused, borough-specific acquisition and retention plans.
  • Must-have: 7–10+ years in multicultural marketing with strong community partnerships and Bengali proficiency.
  • Standout: Structured field feedback loops and partner activation that scale across Sales, BD, and Marketing.

Job Description

Responsibilities

  • Build and execute ethnic marketing strategies for priority populations in NYC, including Bengali-speaking communities.
  • Build and execute ethnic marketing strategies for priority populations in NYC.
  • Develop market-level and borough-specific acquisition and retention plans.
  • Leverage demographic, ethnographic, and behavioral insights to tailor tactics.
  • Provide market intelligence to Sales, Business Development, and Product to inform targeting, partnership strategy, and go-to-market decisions.
  • Partner closely with the VP of Business Development and Navigator teams in priority boroughs.
  • Provide navigators with Bengali-language and culturally relevant materials, talking points, and activation plans.
  • Establish structured feedback loops to optimize field-level execution.
  • Collaborate with Sales and BD to support partner negotiations with marketing insights, brand positioning, and audience strategies.
  • Ensure Marketing delivers partners specific assets and co-marketing plans that enable Sales execution.

Requirements

  • A Bachelor’s degree is required.
  • 7–10+ years in multicultural/ethnic marketing, community engagement, field marketing, or growth marketing.
  • Deep expertise in Bengali-speaking communities in NYC, gained through community engagement, professional work, or lived experience. Bengali language proficiency required.
  • Sales or business development experience are strongly preferred, including relationship-building with community organizations, cultural groups, or provider offices.
  • Track record of driving community-based acquisition and retention.
  • Experience collaborating with navigators, brokers, Sales, or outreach teams.
  • Strong understanding of borough-level ethnic landscapes and cultural dynamics.
  • Expertise in identifying, prioritizing, and activating community and provider partnerships. Demonstrated ability to develop in-language creative and localized marketing campaigns.
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MetroPlusHealth

Since 1985, MetroPlusHealth has helped the people of New York City get quality health care at little to no cost. MetroPlusHealth is the plan of choice for over 712,000 New Yorkers, and its commercial and government-sponsored plans meet the needs of individuals, families, and workforces. The MetroPlusHealth staff speaks more than 40 languages and is as diverse as the great City it serves. MetroPlusHealth is part of NYC Health + Hospitals, the nation's largest public health system. For more information, visit metroplus.org. Join the conversation on social media at @metroplushealth.Our Mission: We provide a caring, high-quality customer experience to preserve and improve the health and lives of New Yorkers with our integrated healthcare system.Our Vision: To be the number one plan of choice for the communities we serve.Our Core Values: Be caring and compassionate to allBe customer-powered: Align daily actions to positive, impactful customer experiences; connect with internal and external customersBe proud of what we do: Take ownership and accountability; be solutions drivenAct as a team: Build trust, empower others, and champion transparent communicationThrive with change: Spark and support innovation, and transform our business through technology and data

Founded in 1985
USA

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