Director, MarTech Operations

USA (Hybrid)

$159K/yr – $198K/yrDirector/Executive7+ years expFull time

Posted 5 hrs ago

Job Summary

Lead the design, implementation, and governance of our tracking stack across tag management, server-side APIs, and data workflows, while ensuring quality, auditability, and cross‑functional alignment with engineering and marketing.

  • Own GTM architecture, pixel deployment, and tagging reliability across digital properties
  • Drive server-to-server tracking, offline conversions, QA, and anomaly resolution with cross‑functional partners

Job Description

Responsibilities

  • Tracking Architecture & Implementation (Hands-on-Keys)
  • Own the Tagging Ecosystem: Act as the primary administrator and architect for Google Tag Manager (GTM). Deploy, test, and maintain all conversion pixels, event tags, and custom tracking scripts across our digital properties.
  • Master Server-Side Tracking: Lead the implementation and ongoing health of server-to-server APIs to future-proof our tracking against cookie degradation. This includes deep, hands-on work with Meta Conversions API (CAPI), Google Enhanced Conversions, and TikTok Events API.
  • Offline Conversion Management: Build and maintain the workflows for uploading offline conversion data (e.g., Google GCLID tracking, CRM stage progression) back into ad platforms to train their bidding algorithms on down-funnel success.
  • Auditing, QA & Troubleshooting: Comprehensive Tracking Audits: Regularly audit our existing ad operations infrastructure. Identify data leaks, double-counting issues, broken tags, or misconfigured SDKs, and execute the fixes.
  • Pre-Launch Quality Assurance: Establish and enforce a rigorous QA protocol for all new campaigns, landing pages, and website updates to ensure tracking integrity before media dollars are deployed.
  • Anomaly Detection: Serve as the technical first responder when data discrepancies occur between ad platforms (Google/Meta) and our internal analytics/CRM systems.
  • Audience Operations & Data Flow: First-Party Data Syncing: Oversee the operational flow of 1st-party data from our CRM/Data Warehouse into paid platforms for dynamic audience creation, retargeting, and lookalike modeling.
  • Taxonomy & Governance: Define, document, and enforce a strict global UTM taxonomy and naming convention policy to ensure clean downstream analytics.
  • Cross-Functional Strategy: Bridge Marketing & Engineering: Act as the core translator between the performance marketing team (who needs the data) and the development/engineering teams (who manage the site code), writing clear technical requirements when developer assistance is needed.

Requirements

  • 7-10+ years of experience in digital marketing operations, ad operations, or technical marketing, with a proven track record of operating at a senior/architect level while remaining hands-on.
  • Deep Expertise in Paid Media Ad Operations: Comprehensive, hands-on knowledge of tracking mechanisms, SDKs, pixel setups, server-side APIs (Meta CAPI, Google GCLID/CAPI workflows), and Tag Management systems (e.g., Google Tag Manager).
  • Platform Mastery: Intimate technical knowledge of how major ad networks ingest data (Google Ads, Meta Ads Manager, TikTok Ads, LinkedIn Campaign Manager).
  • Technical Fluency: Comfort reading and writing basic web code (HTML, JavaScript, CSS) as it relates to tag firing and data-layer variables.
  • Data Literacy: Strong understanding of how CRM data, web analytics (e.g., Google Analytics 4), and paid media data interact. Basic SQL skills for querying audience data is a strong plus.
  • An Auditor's Mindset: Relentless attention to detail with a passion for finding the "needle in the haystack" when troubleshooting data discrepancies.
  • Exceptional Communication: The ability to explain complex technical tracking issues to non-technical marketing leaders.

Benefits

  • The compensation package includes health and welfare benefits including paid leave.
  • A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
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Constant Contact

3.9 Glassdoor

We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results.For more information, visit: http://www.constantcontact.com.

Founded in 1998
Waltham, Massachusetts, USA
1.1K employees (173 in marketing)
69% recommend to a friend
74% CEO approval

Salaries

Posted range

$159K/yr – $198K/yr

Taken straight from the job posting.

See all Constant Contact salaries

Funding

Total Funding
$423.2M
Last Raise
$400M
Private Equity, 5 months ago

Funding History

  • Oct 2025
    Private Equity
  • Feb 2021
    Private Equity • $400M
  • Jun 2010
    Post IPO Equity • $3.7M

Traffic Signals

Monthly Visitors
13.6M
Monthly Google Ads Budget
$1.9M
Traffic Source Mix
Search
13.7%
Direct
78.6%
Referral
5.7%
Social
0.9%
Paid
0.8%

Headcount Trend

Current headcount: ~1.1K

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Director, MarTech Operations

Constant Contact · USA · Hybrid