Responsibilities

• Marketing Tech Stack Ownership: Manage and maintain all components of the marketing technology ecosystem, including CRM, landing pages, OCI connections, attribution, data warehouse, and automation tools including project and budget management in these areas. Serve as the single point of contact for any technology changes / tech stack change requests generated across the business.
• Website Development
• SEO / AEO
• Reputation Management
• Media / Lead Vendor Onboarding: Set up and test new lead sources, ensuring proper tagging, routing, and compliance of digital and phone leads.
• UTM Strategy & Execution: Support the media team in the implementation and monitoring of media UTM and GBP UTM parameters to ensure accurate campaign tracking and attribution.
• Landing Page Connectivity: Manage integrations between websites, landing pages, form submissions, and downstream systems.
• Customer Journey Mapping and Optimization: Collaborate with marketing and sales teams to design and refine customer journeys and drip campaigns across digital touchpoints.
• CRM Optimization: Ensure CRM systems are properly configured, integrated, and aligned with lead flow and lifecycle stages.
• Telecom Platform Support: Support the call center team in the administration and optimization of Five9 and similar telecom systems for lead routing and call tracking.

Requirements

• Bachelor’s degree in Marketing, Information Systems, Computer Science, or related field (MBA preferred).
• 8–12+ years of experience in marketing technology, marketing operations, or digital transformation.
• 3–5+ years in leadership roles managing MarTech or marketing operations teams.
• Experience with CRM platforms (e.g., Salesforce)
• Experience with Marketing automation (e.g., HubSpot, Marketo)
• Experience with Analytics tools (e.g., Google Analytics)
• Experience with Data platforms (e.g., Snowflake)
• Experience with Customer data platforms
• Experience with Tag management systems
• Experience with API integrations and middleware platforms
• Strategic thinking and technology leadership
• Marketing operations expertise
• Data-driven decision making
• Cross-functional collaboration
• Vendor and project management
• Change management and digital transformation

Preferred

• MBA preferred
• Experience with Five9 or similar telecom systems
• Experience leading MarTech initiatives across multiple brands

Benefits

• Vibrant office culture
• Profit Sharing
• Paid Holidays
• 401(k)
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• Paid Time Off