Director, Marketing Technology & Data Operations

USA (Unknown)

$138K/yr – $221K/yrDirector/Executive10+ years expFull time

Posted 4 days ago

Job Summary

Own and evolve the marketing technology strategy and data governance across the MarTech ecosystem, partnering with cross-functional teams to define roadmaps, architecture, and measurement in support of growth.

  • Translate business needs into technology recommendations and investment plans
  • Lead data quality, governance, and master data management initiatives
  • Oversee governance, inventory, and vendor management

Job Description

Responsibilities

  • Develop the marketing technology strategy
  • Define and own a marketing technology strategy and roadmap aligned to business priorities and customer experience goals.
  • Translate marketing and business needs into technology recommendations, investment priorities, and implementation plans.
  • Partner with Marketing and cross-functional teams to define the future-state MarTech ecosystem and supporting architecture.
  • Find opportunities to unlock new marketing capabilities, improve operational efficiency, and support business growth through technology.
  • Define marketing data strategy, governance & operations
  • Establish the vision, governance, operating model, and roadmap for marketing data to improve quality, accessibility, compliance, and business value across the global marketing organization.
  • Partner with Marketing, RevOps, Digital, IT, Analytics, Sales, and Data Engineering teams to align data requirements and use cases; define data platforms, standards, architecture, and integration strategies that enable personalized experiences, trusted reporting, AI, and advanced analytics.
  • Lead data quality, stewardship, taxonomy, and master data management initiatives to ensure consistent account, customer, campaign, and performance data across the MarTech ecosystem.
  • Partner with cross-functional teams evolve marketing measurement by enabling scalable attribution, performance dashboards, experimentation, and actionable insights that support business growth and executive decision-making.

Requirements

  • Bachelor's degree in Business, Marketing, Information Systems, Computer Science, or a related field.
  • 10+ years of experience in Marketing Technology, Marketing Operations, Data Operations, Digital Marketing, Business Systems, or related areas.
  • Strong people leadership and coaching ability. Demonstrated success building and leading high-performing teams in complex enterprise environments.
  • Experience leading enterprise MarTech and data strategy, governance, technology transformation, or digital capability programs.
  • Strong understanding of modern marketing technology and data ecosystems, including CRM, marketing automation, web platforms, analytics, experimentation, digital asset management, customer data platforms, and AI-enabled marketing solutions.
  • Deep expertise in marketing data strategy, governance, and operations, with a proven ability to build trusted, scalable data foundations that enable measurement, AI, personalization, and business growth.
  • Experience developing technology roadmaps, governance frameworks, and portfolio management practices.
  • Experience evaluating technology investments, managing vendors, and leading software selection processes.
  • Strong business sense with the ability to translate business objectives into technology strategies and investment recommendations.
  • Demonstrated success leading cross-functional initiatives.

Preferred

  • Experience developing AI strategies, piloting AI capabilities, or scaling AI adoption within marketing organizations.
  • Experience implementing experimentation, optimization, or personalization programs.
  • Familiarity with Agile delivery methodologies and enterprise project governance.
  • Experience supporting global marketing teams in B2B SaaS or EdTech organizations.
  • Master's degree or equivalent combination of advanced education and relevant experience.
Cengage logo

Cengage

3.7 Glassdoor

Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we’ve built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey.

Founded in 1903
Boston, Massachusetts, USA
4.6K employees (940 in marketing)
65% recommend to a friend
71% CEO approval

Salaries

Posted range

$138K/yr – $221K/yr

Taken straight from the job posting.

See all Cengage salaries

Funding

Total Funding
$500M
Last Raise
$500M
Private Equity, 3 years ago

Funding History

  • Jun 2023
    Private Equity • $500M

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Traffic Source Mix
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Headcount Trend

Current headcount: ~4.6K

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