Responsibilities

• Marketing Operations: Establish scalable, repeatable workflows to increase productivity and meet the evolving needs of our business partners.
• Transformation & Priorities: Manage progress across key business goals, ensuring resources are allocated efficiently and roadblocks are resolved proactively.
• Analytics & Reporting: Oversee the full analytics suite. You will develop the dashboards and KPI frameworks that translate data into business impact.
• Cross-Functional Leadership: Act as the glue between marketing leaders and stakeholders to ensure seamless operational execution.
• Performance Tracking: Manage and report on marketing Objectives and Key Results (OKRs) to ensure every initiative is moving the needle.
• Hands-on Leadership: Lead by example. You are a leader who isn't afraid to dive into the details and work alongside your team to hit targets.

Requirements

• Experience: Minimum of 5 years leading marketing operations.
• Industry Knowledge: Previous experience in a highly regulated industry (e.g., Finance, Insurance, Healthcare) is required.
• Process Improvement: A proven track record of achieving measurable process enhancements and reporting on marketing outcomes.
• Technical Stack: Deep experience with marketing automation platforms and data tools is essential. Proficiency in the following is key:
• Project Management: Wrike, Smartsheet, or SharePoint.
• Analytics & CRM: Google Analytics and HubSpot.
• Innovation: Experience with AI communications platforms.
• Detail Oriented: Exceptional attention to detail with the ability to manage complex data sets and multi-layered projects.

Benefits

• comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).