Director of Marketing & Community Relations

Manchester, TN (Unknown)

$41K/yr – $60K/yrDirector/ExecutiveFull time

Posted 5 days ago

Job Summary

Own the multi-facility marketing and community relations strategy, driving referral development and census growth while collaborating with facility leadership and admissions teams.

  • Lead coordinated marketing across three facilities and manage relationships with hospitals, physicians, discharge planners, and community partners
  • Develop strategies to meet census goals and identify new referral opportunities
  • Ensure accurate, professional communications and compliant marketing practices

Job Description

Responsibilities

  • Develop and implement a coordinated marketing strategy for all three facilities.
  • Build and maintain relationships with hospitals, physicians, discharge planners, case managers, social workers, behavioral health providers, managed-care organizations, community agencies, and other referral sources.
  • Promote the specialized services and strengths of each facility to the appropriate audiences.
  • Identify new referral opportunities and develop strategies to support census and occupancy goals.
  • Conduct regular visits and outreach to referral partners throughout the service area.
  • Respond promptly and professionally to referral inquiries and help connect prospective residents, clients, and families with the appropriate facility team.
  • Collaborate with administrators, admissions personnel, clinical leadership, and other department heads.
  • Plan and participate in community events, networking opportunities, facility tours, open houses, health fairs, and educational programs.
  • Assist with social media, recruitment marketing, promotional materials, press releases, and community announcements.
  • Ensure that marketing materials and communications are accurate, professional, respectful, and consistent with the company’s mission and brand.

Requirements

  • Previous experience in healthcare marketing, admissions, business development, community relations, or a related field is strongly preferred.
  • Experience in long-term care, skilled nursing, behavioral health, mental health services, intellectual and developmental disability services, or residential healthcare is highly desirable.
  • Bachelor’s degree in marketing, business, communications, healthcare administration, social services, or a related field is preferred. Relevant experience may be considered in place of a degree.
  • Strong interpersonal, networking, presentation, and written communication skills.
  • Ability to understand and effectively communicate the different services and admission criteria of all three facilities.
  • Self-motivated, organized, dependable, and comfortable working independently.
  • Ability to manage multiple priorities and build productive relationships across different healthcare settings.
  • Proficiency with social media, email, Microsoft Office, and basic marketing tools.
  • Valid driver’s license, reliable transportation, and the ability to travel regularly are required.
  • Occasional evening or weekend availability may be necessary for community events.

Benefits

  • The opportunity to help shape the identity and growth of a newly partnered healthcare organization.
  • A meaningful role representing three facilities that provide essential services within their communities.
  • Supportive collaboration with facility administrators and leadership.
  • Competitive compensation based on education and experience.
  • Benefits for eligible full-time employees.
  • Opportunities for professional growth and increased leadership responsibility.

Salaries

Posted range

$41K/yr – $60K/yr

Taken straight from the job posting.