Responsibilities

• Lead integrated marketing, communications, and audience growth strategy
• Drive earned revenue through ticket sales, subscriptions, and campaigns
• Translate organizational values into clear, inclusive public messaging and campaigns
• Contribute to organization-wide planning as a member of the leadership team
• Oversee multi-channel campaigns (email, web, social, paid media)
• Expand and diversify audiences through thoughtful, data-informed outreach and partnerships
• Manage the full audience journey from ticket buyer, to regular attendee, to long-term engagement
• Use data and ticketing insights to optimize pricing, campaigns, and performance
• Steward a consistent brand voice and message across all platforms and departments
• Shape and drive Town Hall’s narrative through strategic, compelling messaging

Requirements

• 7+ years in marketing and/or communications (arts or mission-driven orgs preferred)
• Experience leading teams and managing budgets ($100k+)
• Strong writing, editing, and brand storytelling skills
• Strategic thinker with strong project management abilities
• Experience with CRM/ticketing systems (Salesforce preferred) and email platforms (e.g., Mailchimp)
• Data-driven approach to audience growth and revenue strategy
• Ability to build relationships with media, partners, and cross-functional teams
• A commitment to equity, inclusion, and accessibility in audience engagement and storytelling
• Able to work in an environment where a variety of diverse perspectives and viewpoints are presented
• Alignment with and commitment to Town Hall Seattle’s mission

Benefits

• Medical, dental, life, and AD&D insurance (employer-paid)
• 403(b) with employer match (up to $2,000)
• Generous PTO, sick leave, and holidays (plus annual office closure)
• Subsidized ORCA transit pass