Responsibilities

• Brand Identity Ownership of hotel brand identity, including development, management, and production of brand identity materials
• Advertising Oversee all phases from planning to briefing and implementation of the hotel's annual advertising plan; coordinate with MOHG advertising department on all matters related to media planning
• Plan, organise and oversee all photography and videography sessions for the hotel to ensure the right assets are in place for media, digital and collateral use
• Public Relations Serve as the hotel’s brand representative and spokesperson for key media and public-facing opportunities
• Develop and execute an integrated PR strategy that strengthens the hotel’s positioning locally and internationally, ensuring alignment with MOHG corporate communications and maximizing earned media exposure across all channels
• Ensure hotel receives regular exposure in local and international media through print, online, radio and television through proactive and reactive PR actions
• Oversee the hotel’s Press Office, including media relationship management, press release development, hosting of media visits, crisis communications coordination, and preparation of monthly PR reports
• Social Media Lead the hotel’s social media strategy, ensuring brand-aligned content, governance compliance, and coordination with global teams on paid social campaigns targeting both local and global audiences
• Customer Relationship Management Maintain frequent contact with the hotel's guests and clients through direct marketing activities
• Develop an overall annual direct marketing plan

Requirements

• Minimum of 5 years of experience in a similar senior leadership role; experience in luxury hospitality is strongly preferred
• Strong business acumen with the ability to prepare an annual budget for marketing and communication activities
• Strong background in brand positioning, storytelling, and developing partnerships
• Exceptional management, leadership, organizational, and communication skills
• Reading, writing, and oral proficiency in the English language
• Knowledge of the local market strongly preferred

Preferred

• College degree in Marketing, Communications, Hospitality Management, or a similar related field.

Benefits

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• A competitive salary and benefits package
• Complimentary dry-cleaning services
• Meals served while on duty
• Discounted colleague parking available