Responsibilities

• Own and lead an integrated annual marketing strategy, calendar, and budget.
• Strengthen, protect, and evolve the Kimball’s brand across every customer touchpoint.
• Develop strategies to attract qualified new clients while deepening relationships with existing clients.
• Lead digital marketing, including paid media, email, SMS, social media, website marketing, and e-commerce initiatives.
• Develop compelling storytelling around jewelry, designers, clients, occasions, craftsmanship, and the Kimball’s experience.
• Create and execute luxury client events, designer events, trunk shows, bridal initiatives, holiday campaigns, and other memorable brand experiences.
• Partner closely with the sales team to translate marketing initiatives into client conversations, appointments, store traffic, and sales opportunities.
• Use CRM and customer data to improve segmentation, personalization, client engagement, and retention.
• Build strategic partnerships with designers, vendors, community organizations, media, creators, and complementary luxury businesses.
• Lead and develop internal marketing team members while effectively managing agencies, photographers, creators, media partners, and other outside resources.

Preferred

• Experience in luxury retail, fine jewelry, fashion, hospitality, beauty, premium consumer brands, or another high-touch customer environment is strongly preferred.
• You should be comfortable moving between big-picture strategy and hands-on execution—developing a long-term brand strategy, reviewing campaign performance, planning an important client event, collaborating with sales professionals, directing creative work, and identifying the next opportunity for growth.
• Strong experience with several of the following is highly desirable: brand strategy, digital marketing, CRM, email/SMS, paid media, e-commerce, social media, experiential marketing, events, public relations, analytics, budget management, and team leadership.
• We are particularly interested in someone who is curious, entrepreneurial, highly organized, collaborative, and excited by the opportunity to make a meaningful impact rather than simply maintain an existing marketing program.
• Most importantly, we are looking for someone who understands that luxury marketing is ultimately about relationships, storytelling, experience, trust, and creating reasons for clients to return again and again.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Relocation assistance
• Vision insurance